Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers.

509 Questions View all

Why won't water dispenser and interior lights work on GE Refrigerator?

I have a GE PROFILE SERIES ENERGY STAR 22.1 CU. FT. COUNTER-DEPTH FRENCH-DOOR ICE AND WATER REFRIGERATOR BY GE APPLIANCES. Our refrigerator will dispense ice, but not water. Also, the interior lights in the refrigerator and freezer won't turn on when the doors are opened. We unplugged the unit last night and plugged it back in and it "reset" the refrigerator. Everything was working again, but then this morning the water again would not work and the lights inside would not turn on. We don't want to have to "reset" the fridge every 12 hours, so trying to figure out what the problem is. Going to have to call GE service, but we've heard bad things about them. Help!

Answered! View the answer I have this problem too

Is this a good question?

Score 6

Comments:

Hi everybody!

My name is Johny Barker, i am an engineer. I like high-tech, with the best designed refrigerator for my house. Thank for this article, so helpful!

The same site:

http://thecounterdepthrefrigerator.com/f...

by

Check your manual for "Sabbath Mode"

by

Press and hold the light and lock buttons...i just figured it out if anyone ever has this problem with the 2 door bottom freezer model.

by

My front panel was completely dead, as was all the lights inside the refrigerator and freezer. The unit was cooling properly.

Holding down the light and lock buttons on the front panel, reset the unit.

Thanks cmccall31!

by

Glad to help Derek

by

Show 13 more comments

Add a comment

14 Answers

Chosen Solution

My first bet would be the door switch:

Door Switch

If the refrigerator water dispenser is not working, the door switch might be defective. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn’t have continuity it should be replaced.

There are other things but your combination indicates the switch.

Was this answer helpful?

Score 3

Comments:

Thanks for the reply, we'll check that!

by

Hey, LEK, did this end up working? I am having the exact same issue with my frig. water and inside lights dont work but the ice does work

by

Hey LEK, just check back to see if you have fixed the issue. I don't think this is Sabbath mode, since ice dispenser still works. Just light and water.

by

I am also having the same problem, no lights and no water. I've had to unplug the refrigerator then plug it in again a minute later. And it works for a couple of weeks I've had to do it 3 times in the last month or so.

by

Maybe @ladytech can offer a more permanent solution.

by

Show 3 more comments

Add a comment
Most Helpful Answer

I had same problem after my power blinked for just a moment. I went to electrical box & the circuit breaker had not tripped but I flipped it off & back on & now everything is back on. Hope this helps someone else.

Was this answer helpful?

Score 7

Comments:

This worked for me.

by

Same thing just happened to ours. We didn't notice any power interruption but the light and water dispenser stopped working. Per your suggestion. I reset the circuit breaker that was not tripped and it came back on. Hopefully if was just a fluke.

by

Thanks. That worked!!

by

Was in Sabbath Mode.....Held the lights and and lock buttons for a few seconds and it came back on...Thanks !! GE chat was no help...had no clue and suggested a service call.....Likely saved me a hundred bucks.....

by

Thanks for the tip. There was no problem with our breaker, but in checking, we found the fridge to be plugged into a GFI, and IT had tripped. I appreciate you nudging me in the right direction.

by

Show 8 more comments

Add a comment

The light on the front are off,the lights in the refrigerator and freezer are out,and the ice maker or water don't work. I unplugged the refrigerator for ten mins. When I plugged it back in the lights on the front panel came and said SA then turn off.

Was this answer helpful?

Score 4

Comments:

Is this an answer or a question?

by

This happened to me....resolved to be "Sabbath mode" check manual and turn off. mine was accomplished by holding the lock and light buttons for 3 seconds...more $@$* to complicate our lives

by

Charles, that's exactly what was happening with my refrigerator. After scouring the Web for possible solutions, I finally stumbled upon your post. I saw Jim Malinowski's solution and tried it and he was exactly right. It's a "Sabbath" mode for the Jews (I'm not kidding). I won't try to explain it, because after Googling it I still don't understand it, but if you hold down the lock and light buttons at the same time for about three seconds it should fix it.

THANK YOU JIM MALINOWSKI!! YOU SAVED ME POSSIBLY HUNDREDS OF DOLLARS BY NOT HAVING TO MAKE AN APPLIANCE SERVICE CALL!!

by

We were having the exact same issue. My husband went and flipped the circuit breaker and it started working again. Thank you so much for saving us the cost of a service call!

by

Hallelujah! The holding lock and light buttons trick worked!!!!!!!

by

Show 6 more comments

Add a comment

If you have tried to reset the breaker and holding “light and lock” and you still have no water or display check the bottom left front of refrigerator. Remove the access grill located front bottom. You might have to have the doors open to be able to pull it out. You should see a water line and wires coming out of the bottom of the left door at the hinge.

—————UNPLUG THE REFRIGERATOR ——————BEFORE CONTINUING ————

The wires come out the bottom of doo to a connector under the fridge. Make sure no wires are broken and I the connection is tight and secure. That’s usully where I’ve found the problem. If wires are damaged you can splice together. There isn’t much extra wire, you can add more wire. You don’t need to use the connector. Make sure your connecting the correct wires together. Secure your repairs. Your done and plug the unit in. Everything should be working properly.

Was this answer helpful?

Score 1
Add a comment

on the back near the left bottom corner there r 2 plugs for the ice maker and water dispenser solenoids. make sure their plugged in. they could be bad too,pretty common

Was this answer helpful?

Score 0
Add a comment

My water is probably frozen, but the light is definitely broken. When I changed the bulb only the filament went on. The hardest thing is trying to figure out how to take it apart. The manual doesn't show me how

Was this answer helpful?

Score 0
Add a comment

My GE fridge model Dfe28jshdss on the display shows a red tringale and no display light.When I push the display buttons nothing happens.Commpressor works change back control board still no help.Any ideas

Was this answer helpful?

Score 0

Comments:

have exact same problem, any help?

by

I have a GE Cafe refrigerator and pressing the light and lock button didn't fix it. Lights don't turn on inside, the water dispenser does not work. If I press the water dispenser, the control panel seems to restart, I see flashing 00 on both of the temperature gauge's for the refrigerator and freezer.

by

My GE model PSS26LGRC. The light on the front are off,the lights in the refrigerator and freezer are on and the ice maker or water don't work. No cooling at all. I unplugged the refrigerator for ten mins. When I plugged it back in nothing change. I try to reset by holding the light and lock button but nothing. What can I do next. Is there a fuse or whatever somewhere.

by

Add a comment

I have the Maytag refrigerator Model MFI2568AEQ, and the display is not working, I have unplugged it and plugged it back in several times, and it still doesn't work.

Was this answer helpful?

Score 0
Add a comment

Sabbath mode for jewish holiday s...peed and hold the light and lock button for 3 secs

Was this answer helpful?

Score 0

Comments:

I did that and nothing

by

Add a comment

My response is not an answer. I tried what was recommended by cmccall31 and that fixed my digital display and my interior light issue on my Frigidaire Gallery refrigerator. I really thought I was going to have to purchase a new motherboard or something like that. Your advice solved my problem. I just wanted to say thanks. Arthur

Was this answer helpful?

Score 0
Add a comment

I have same issue and flipped cuircuit breaker on and off. Worked but fix is temporary. Keeps happening every few days.

Was this answer helpful?

Score 0

Comments:

@Brenda Strock I am having the same problem. I cycle the power and it works for a few days, then off again. With mine the compressor also stops during this period.

Wondering if you figured the issue out?

I have the Kitchen aid krmf701ess.

by

Add a comment

My lights and control panel went out today for the first time. I tried unplugging and plugging the refrigerator back in but it didn’t work. I tried the trick listed in this article (hold the LOCK and LIGHTS buttons down together for several seconds) and it worked! Thank you so much for your help!

Was this answer helpful?

Score 0
Add a comment

Nothing working for my GE Profile Fridge/Freezer with French doors.

Interior light works, fridge and freezer have power and are cold/freezing, opened the ice maker on the left hand door and the green led is on indicating power to the ice maker but no power to the panel for any controls, won’t dispense water, ice, can’t lock or turn on light to the tray or adjust fridge or freezer temperatures.

Powered off, waited 30 seconds then on, nothing, flipped breaker off and on, nothing.

Held non responsive lock and ligh buttons, unsurprisingly nothing, checked door switch, working as should.

Isn’t there a fuse or something?

Was this answer helpful?

Score 0

Comments:

Having exact same issue! Any luck with yours yet? Ours is getting looked at this week...

by

Same thing on my GE monogram. Climate control drawer inside also seems to be not working. Everything else - lights, ice maker, fridge and freezer work. Any help?

by

Add a comment

I have a kitchen Aid

The front panel lights not working

I've and water will not work. We tryed flipping breaker box nothing. We tryed holding LOCK and light nothing

Now what?

Was this answer helpful?

Score 0
Add a comment

Add your answer

LEK will be eternally grateful.
View Statistics:

Past 24 Hours: 66

Past 7 Days: 411

Past 30 Days: 1,761

All Time: 46,596