An android tablet manufactured in 2013 made by Dell.

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My Dell Venue 8 won't charge

My Dell Venue 8 won't seem to charge. I plug the charger in but nothing happens. Can you help me with this?

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I want it fix where do I send it ?

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Deck the Halls
With tools and Fix Kits

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I've been having same issue. I think I've found an answer. If you hold down the power button (with charger disconnected) for 4 minutes, it supposedly does a deep battery discharge. I then plugged it back in, waited a few minutes and booted it up. In the past, when battery was depleted and I plugged it back in, I'd get the orange light, till it charged for about an hour. This time it booted after just a few minutes. This seems to be the same concept as above (removing battery) without having to do that. The Venue 8 seems to have an issue Dell will not discuss that causes problem, which is sometimes, when you shut down windows, Venue actually goes into sleep mode not shutdown, but you think it's off, so battery runs down.

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Might work for a month or two but it's a pos.

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I have the same problem. Of all the suggestions made, this appeared to be the easiest but least likely to work. Tried it and it started charging right away.

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Thanks. Great idea! I was ready to begin purchases of items like: charger, charging port, charging board. All, apparently, unnecessary. Simply holding the power button for 4 minutes, waiting for a couple of minutes and then, with the unit still off, plugging in the power did the trick!

One extra item: the charging cable was on the fritz. I bought one of those ribbon-like cables for my cellphone but here it works great.

After 1 hour it is up to 49%. (Turned it off for the rest of the charge.)

This is one happy camper!

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I had the same problem. I took it to Staples and they tried to charge with their heavy duty charger - no luck. They told me this was a 'throw away'. Sorry, but when I pay a few hundred dollars for something, I don't throw it away. I tried Picasso Cat's remedy, and it worked!! Thank you, I have now been using it regularly with no problems. You saved me from spending $70 on a new battery as well as from attempting to replace it myself. Others, please try this fix.

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I tried this amazing solution and IT WORKED perfectly.

Thanks!

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I had the same problem but just about an hour ago I decided that maybe I should pop the back off and disconnect the battery and leave it off for a few, well what do you know I plugged it back in 5-10 minutes ago and it is now at 7% charged so my advice to you and to everyone that has this same problem is to plug it into the charger for a bit until you are able to turn it on, after it is on but stuck at 0%-1% shut it down, once it is shut down pop the back off, unplug the battery for a short while, plug it back in after say 10-20 minutes then immediately plug it back into the charger and turn the DV8 back on and let it sit until fully charged. I hope this helps everyone this happens to, I was extremely mad that mine wouldnt recharge and my device was just barely out of warranty so I took matters into my own hands and what do you know it worked. Some more advice to everyone is dont listen the the manufacturer, they just want you to spend more money, take your device to a repair shop or do it yourself I mean if you brake it then !&&* it was broken before you started to try to repair it so what do you have to lose you could also learn some of the inner workings that way as well also as I am typing now my battery is now at 13% charged so cheers guys and girls I hope what I have said here helps everyone with there " Plugged In Not Charging" problem

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I forgot to mention to remove the charger cable before you pop the back off and unplug the battery

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After reading this post, I recalled how I once or twice have had to re-seat the battery on my laptop when it had stopped charging. I have had my Venue for almost 3 years, so I knew my warranty was dead. I decided to try this trick. I removed the cover, unplugged the battery, waited a couple of minutes and plugged it back. It worked - my Venue is charging as I type this.

One word of caution though - use your finger nails or something soft and broad to pry the cover off (maybe plastic). I first tried to use a tiny screwdriver and caused a small crack in my screen cover. I don't mind, though. It's a very small crack and beats not being able to use the tablet at all.

Thanks for the idea, Justin.

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There is also the issue of the batter cable connector that might be damaged. Continually taking it off and plugging it in can damage the two connectors on the cable. this happens over time. try a new battery cable too.

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What is a batter cable connector? Is that the micro plug on the side of the tablet? If it is I have a cure for that. Write me back if interested.

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I called Dell and they determined that it would need a new motherboard which would cost $269! I am out of warranty.

Since I have nothing to loose, I have been using a needle and repositioning the little thingy in the charging port sometimes it works and sometimes not. I just keep working with it.

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I found the Venue 8 motherboard here for $70:

http://www.parts-people.com/index.php?ac...

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This could be for a number of reasons Andrea. Check out the Troubleshooting guide to see what can help you to fix this issue with your charging.

Dell Venue 8 Won't Charge

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This is a defect of the port. Dell supplied the wrong type plug for the port. The port is square but the plug isn't. If you put the plug in the wrong way it will push the pins up so the plug can't connect with them.The diagram of the plug connection on the plug itself should be facing up, not down, when inserted properly. My brother has come up with a solution that works. It fixed the problem; hopefully permanently. My Venue is now charging again. You take a toothpick and very carefully put it inside against the right edge of the port and gently move it up and over into position so the toothpick lays horizontally and parallel across all the pins at the same time. Very, very gently push down. All the pins will move down at the same time. It only has to move a tiny fraction for the plug to fit correctly, so don’t push too hard or you will break the pins off and render the Venue useless. He said he had the same problem once with a flip-phone and that was what he had to do to fix the problem. Once you get the Venue charging again, while it is plugged in you should mark the top of the plug (I used white out) so you never put the plug in the wrong way again. This works.

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Yep, for whatever reason, Dell used micro USB A which has the straight sides (so stupid) instead of micro B which we're all used to. So you have to be very careful when attaching the micro B cable.

The Dell 8 does not have sleep mode. Windows 10 does not support sleep modes on the Venue 8. Not sure how many know this. If you put the tablet in sleep mode, you're basically just turning off the screen. This of course saves some battery, but the battery will still run down pretty fast. You have to change power button to hibernate not sleep. You have to change power settings to hibernate after (whatever you choose) minutes instead of sleep after. I just leave the %#*@ thing plugged in when not using it. I think, but not sure, the tablet stops charging after fully charged because small white light goes out.

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Used an eyeglass screwdriver to "lift" up the charging port and then the USB type B (rhomboid-shaped) will work in the rectangle-shaped input.

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Actually, the micro-USB plug shape is isosceles. The flaw is that the input isn't. If I could replace my damaged one, it will not be with a rectangular one.

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Love the tablet hate the charger. Would leave it plugged in all night and sometimes it charged and sometimes it didn't. Tried calling dell for the recall and I was told I didn't qualify since I bought it refurbished. so here was my solution

I bought the NEW Dell Venue 11 Pro Tablet Power Station Kit Adapter Dock Docking Port 3KVK6 from ebay for $60. I just plug into it to charge.

http://www.ebay.ca/itm/322105550290?_trk...

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It's been about a year since I last posted and wanted to update. I don't really use the Venue that much but have been playing with it lately. As I said in post above, widows has a problem with sleep mode on Dell Venue 8 so I had turned off sleep, but there is also a problem with hibernate. If I charged the Venue to 100% and shut it down, then tried to boot it up the very next day, the battery would be dead again. I could not understand how, even if the battery was bad, it could lose its complete charge in 24 hours if it was off. Also there would be times it felt warm even though it was off and not connected to charger. I've come to understand that the Venue does not actually shut down completely, if hibernate is enabled. If you never use hibernate you can simply disable it through the Command Prompt, by typing "powercfg -h off" (without quotes). This will not only allow the Venue to completely shutdown but will also free up space on your C: drive. So, I only have two options when I go to start, power button, shutdown or restart, just like a phone.

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Andrea will be eternally grateful.
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