Fix Your Stuff Community Store

The third generation of the Samsung Galaxy Note phablet series released September 25, 2013. Identifiable by the model number N9005.

248 Questions View all

Options

Action Memo is not recognising anything

I updated my Galaxy Note 3 SM-N900 to Android lollipop 5.0 (Russian version and then Indian version). I had the problem with both updates, the Action Memo opens, I write anything with the S pen, I try to recognise it, the application keeps "recognising" for at least 5 minutes, then it says "recognition failed" or it just forces close. The thing is, during the recognition, the phone is just dead, I can't do anything with it because the action memo window is ALWAYS on top of all other windows, even if I press the home button. The only thing that I can do is power off the phone.

The application was working well with Android 4.3 and 4.4.2

I tried to erase the data of the application, and cache memory and nothing happened. I even wiped the cache partition of the phone and still nothing.

Also I just found out that in the application manager, I have 2 Action Memo apps, one version 1.0.13 and one 1.0.16, and the one that is in the app drawer is the 1.0.16. I guess that's the one with Android 5.0?

Handwriting recognition works well in the S Note application and in the keyboard. The problem is in this app particularly.

PLEASE HELP :( What shall I do to fix this recognition issue?

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 1
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Assalam brother.. i have the same problem on my note 3 neo..try to update your language in setting (language and input)..choose and update the language that you use..mine works

Was this answer helpful?

Yes No
Score 4

3 Comments:

Thanks brother. It worked. I appreciate your help.

by

Thank you sir. I had thus same problem in my note 4 and tour solution worked.

by

assalam brothers, thanks for tip :)

by

Add a comment

Options

Walikum Asalam Brother ,

thanks for the tip , it worked , the hand written recognition language selected was urdu , all i did was change it to English and update it , and it worked fine BTW i am using Lollipop on my note 3 .....

Jazak Allah.....

Ahsan Muhammad

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Ahmad Atef Belal will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 2,157