iPhone automatically shuts down once unplugged from charger
My iPhone was working perfectly fine this morning and so I left it to charge while doing my homework. After two hours I unplugged it to check something. I noticed that my juice pack was on (yeah I charge my phone and juice pack together) so I switched it off and my phone's screen just went black. I turned on my juice pack again and switched on my phone. It showed the 'low battery' symbol for a few seconds before showing the Apple logo. When my lock screen appeared, I noticed that my battery appeared to be 88% charged. Again, I turned off my juice pack. The same thing happened. I also tried turning off my phone while it was still charging. Still no change.
When I went to tell my dad about it, instead of showing my lock screen, it told me to connect my phone to iTunes.
So I connected my phone to iTunes and it gave me two options: Update or Restore. First I tried 'Restore'. It failed. I tried it another time and it failed again. Then I tried 'Update'. Also failed. Sometimes it would give poor network as the reason as to why it couldn't work but my network's fine (it was at least three bars).
Some stuff that might be helpful?:
- I dropped my phone on the floor a few days ago. That might have contributed to the problem.
- I use a mophie juice pack.
- Mu aunt's bringing my phone to KL to repair coz she's flying there this week and repair there is way cheaper than it is in Singapore so I will not be able to know the condition of the phone for a week or two.
Is this a good question?