The TomTom Go Live 1535M is a newer model of the TomTom GPS series released in October 2011. This GPS is well known for its apps and voice command functions.

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Why isn't my TomTom turning on?

It could be the device needs a part replacement. Check the troubleshooting guide for details.

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My device won't turn on past the logo & start-up "car photo" screen. I have done all the troubleshooting listed and contacted their tech dept. It disconnects from the MacBook as soon as the "fix" is starting and half the time says not connected. I have replaced/checked the cables, ports and tried it on a Windows computer. Still won't work. What part could need to be replaced?

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It could be the device needs a part replacement. Check the troubleshooting guide for details.

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I did all the troubleshooting but don't know what part needs to be replaced. Either does the tech support at TomTom. Where can I send it to get fixed/diagnosed?

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Thomas will be eternally grateful.
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