This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

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Why won't my ZTE ZMAX power on?

My phone will not power on. When it's connected to the charger it will vibrate when I try to power it on but still nothing!!! Please help!!

Answered! View the answer I have this problem too

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Did you bang or drop your phone? Sounds like its running, you just don't have a working display.

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My phone just went completely off with no warning!! And won't turn back on!!

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same wont turn back on

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Mine too it won't charge every time I hold the power button the red light blinks that's it I've only had it for 4 months :/ it's dissappointing !

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Same here only had it 4 months! It did the red light vibrate thing for a little while but now does absolutely nothing I didn't drop or it didn't get wet!

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Black Friday
Broken doesn't stand a chance.

15 Answers

Chosen Solution

The issue described here is mostly caused by the battery becoming so low that the device won't charge it anymore. It doesn't matter how long you leave it connected for.

The solution is to charge the battery externally, with special equipment, which doesn't help many.

You can send it to a number of people, including myself (I'm I'm Australia though), and they can do this for you. Alternatively you can have the battery replaced, but if it drops below 0% the same can happen.

Best bet is not to leave the phone sitting in a flat state at any point.. Also, try charging the device from the computer as sometimes this will tell the device to charge the below 0% battery.

For the guy who mentioned FTM, that's a firmware upload mode. Either one of the volume buttons are stuck, or the device has corrupt firmware, which is normally associated with going flat during an update or something like that. It's a seperate issue.

For informations sake this effects many phones on the market.

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this is 100% what my problem was!!!! charging via the computer fixed it!! thank you for taking the time to post this and a note to the phone manufacturer, get your $@$* together!

crap phone but cheap AF.

Shame that som many people are leaving stupid comments that obscure your accurate and quick fix!!!

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Also, try charging the device from the computer....This worked for me.

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charging per computer works great! it came on after holding the on button for a few seconds THANKS

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Thx great help!!!!!!!!!

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My ZTE ZMAX PRO is not charging while plugged into the computer. the home button just slowly pulses. any thoughts???

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Most Helpful Answer

If your Zte Zmacks won't turn on you should do two things. First hold down the volume up and down and the power button until the phone light flashes red. Then just hold the power button down for about 15 seconds or until it turns on.

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Worked ("hold the power button down for about 15 seconds or until it turns on') like a charm, thanks Vanessa!

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this doesnt work for me hey..... is there maybe another way for doing this

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iMickey503 says ThANK YOU!!!

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it works for sure, i did it with the latest version of the phone. wonderful, thank you :D

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My ZTE max v5 won't boot up after powering on.. it only shows the start up icon and doesn't boot any further. What could be the problem?

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You have to do a factory reset. That's the only thing that can be done at this point.

1. Hold the volume up and the power buttons at the same time for a few seconds until the screen turns on.

2. Scroll down to factory data reset. Select with power button.

3. Scroll down to yes. Select with power button. Reset takes a while.

4. Next screen, select the reboot now with power button.

5. Phone is back to the new position.

tonyharris1218@gmail.com

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I'm doing what you say1. 2. 3. but the screen says no command and the little robot is laying down with its tummy flap open . nothing is happening.

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I take that back it went back to where i was and I'm stuck wth a pattern I can't get past

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WORKED!! Thank you so much. I went back to store location and with it only being exactly 2 months old, they are replacing the phone through manufacture guarantee. =)

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Extreme solutions like this one need to be put at the bottom of the list as they are the last option.

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This solution did the trick. So strange, the phone was fully changed. It seemed like it needed system reboot.

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If your phone isn't turning on I recommend to reboot it

If you dont know how to then I'll show you.

I want you to hold the power button and volume button (+ or - either way it still works)

And wait for a 10 seconds or less.

Then you'll feel the vibration which means it's rebooting

If you get the FTM sign then do the same with the hold power and volume.

That's all enjoy having your dead phone alive again

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thank u very much my phone is alive again.

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Thanks alot man, my phone turned back on again.. it just turned off for no reason

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It worked Thanks! I got the phone about 6 mo ago and it was 100% charged today when it happened do you have any idea why? Either way your help was very much appreciated.

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Won't turn on. I hold down power button but blue light turns off within 10 seconds and it won't turn on. This is a replacement since my other one had issues with power button. I've only had this 1 for 2 months

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it seems to be fault coming from battery as you got two times powerful battery compared to ordinary smart phone. plug the charger and let it to charge at least 2Hrs continually. and dont forget to use original charger.

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Unplug battery and then plug charger in with battery disconnected. Screen will power on, then show battery icon. Plug battery back in while the charger is plugged in and allow the charge for awhile. Should be fixed!

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I looked through several suggestions here until I found this one. I followed this and my phone is now charging, It had been too low. Thank you.

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My Phone Did the Same Thing ..... So Here's What I Did

1.) Took My Phone Out The Case ..... (If Its Hot wait for it to cool off)

2.) If It Is Hot Cool Down for 15 Min (I Put Mines In The Freezer For 3 Mins)

3.) Hold The Power Button For A While

4.) Turns On with App Optimizing

if this don't work hold the power and volume button.

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i think you can try many option -

firsta plug the phone to charger and wait 10 min

first thing try booting the phone in safe mode . follow How to Boot Phone in safe Mode and after that reset the phone settings . see if that helps you to fix your phone . thank you

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Rebooting it worked for mine. Just tried it after a year!

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My ZTE z970 sounds/feels (it vibrates after booting) like it boots but, it doesn't have a working display. Please help

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I had the same issue. All you have to do is hold the power down for like 1or 2 min. Then the phone will power up.

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This actually worked you have to hold the power button on longer than normal but it came on.

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Try lifting out the battery and then putting it back in. Works with mine.

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I Did that Did not work

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..... 'Lift' the non-removeable battery? Good luck.....

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This exact thing happen to me I was so shocked & mad !!! I have zte I left my phone charging & it completely turned off this problem is do to low battery never let your phone get to 0% you will damage the battery so what I did I let my phone cool down for 10 min I opened it I took out the sim card & MSI I let it cool down I pressed the power button & volume up & home button at the same time & booom :) when we use are phones to much WE must charge them or the battery will get burned ! If you do this method your phone still wont turn on force your charger to gey your battery phone working again hope this helps for y'all xo

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The best answer to this IMO is grneyerdhd's charging via computer.

After a minute or two it magically came on when I pressed power for a few seconds.

Shame on ZTE for overlooking this!

I am hoping this answer will be voted up so he gets all the credit. Terrific discovery while the rest of us thought using the factory charger is best.

When this happened with my LG G3 I had to reinstall battery. Shame on android too for not putting safeguards for this where they let the entire battery get drained.

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My phone just did this, I came here and read e veryones review. Hold the button down for more than 10 seconds.

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Do this:

Press and hold the power and home button together -at the same time. Hold them for more than 20 secs or until your phone start.

Let me know if this help :)

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Zachary Lewis will be eternally grateful.
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