Rep: 13
1
I replaced my iPhone 5 battery, and the replacement went fine (hard to get the thing opened, but worked eventually), but the battery performance is still poor. I've gone through a ton of troubleshooting (including Apple's online diag tool, which tests the battery and then suggests I send in the phone for repair). I think the battery is defective. Has this happened to anyone else?
Is this a good question?
Rep: 2.7k
7
29
2
I've had batteries that are defective, it's not uncommon. I'd try another battery if you have one and see if it solves the issue
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Will ifixit provide me a new battery, since I bought it through them?
Contact iFixit support with your question and mention your order number.
But note two things:
- Battery performance varies A LOT depending on usage, network coverage, Wi-Fi strength, etc.
- A component on the logic board of the iPhone 5 tends to breakdown and disrupt the power management of phone. Among others, it causes batteries to drain quickly, sometimes as fast as 1~2% per minute. Other times, phones with this problem cannot restart once the battery has drained and the phone shut down.
Hm. Thanks. I was wondering if there might be a hardware problem. And -- when my cell radio is on -- I am seeing fast drain, even with everything off (LTE, push mail, background app refresh, *all* visible apps killed, etc.) of 1-2% every several minutes, at least. Turn off cell radio, and battery is much better, even with using apps and wifi.
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