Model A1312 / Mid 2011 / 2.7 & 3.1 GHz Core i5 or 3.4 GHz Core i7 Processor

318 Questions View all

I think video card is bad, where can I get a replacement?

I'm getting pink vertical bars when I turn on the MAC. I'm hoping it's just the video card. Where can I get a replacement?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

editikan, there were issues with this model, " Apple has determined that some AMD Radeon HD 6970M video cards used in 27-inch iMac computers with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors may fail, causing the computer’s display to appear distorted, white or blue with vertical lines, or to turn black. iMac computers with affected video cards were sold between May 2011 and October 2012.The affected iMacs contain serial numbers with the last four characters of DHJQ, DHJW, DL8Q, DNGH, DNJ9, DMW8, DPM1, DPM2, DPNV, DNY0, DRVP, DY6F, or F610." So you are looking for a AMD Radeon 6970M Video Card that was made after the "recall". Since we do not know where you are at, you should use your favorite search engine and check for Apple part number "661-5968". Hope this helps, good luck.

Was this answer helpful?

Score 2

Comments:

Looks like mine qualifies, I guess my next task is to call Apple to schedule repair. Thanks!

by

Add a comment

Add your answer

edikitan will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 201