The larger of Apple's MacBook Air laptops featuring dual microphones and 802.11ac Wi-Fi connectivity.

245 Questions View all

Keyboard and Track Pad random works

HI everybody,

Yesterday the keyboard and the trackpad of my MBA 2013 stopped working simultaneously.

Today, keyboard and the trackpad has worked only for 10 minutes. I only could do clicks with the trackpad but the keyword worked fine.

Could you please shed some light here? As I understand, the keyboard and trackpad has separate connectors.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
New Battery = Faster iPhone
Fix Kits starting at $16.99

3 Answers

Chosen Solution

The machine should run OK with the battery disconnected.

Here's how to replace the battery: MacBook Air 13" Mid 2013 Battery Replacement

Also try using an external USB keyboard and mouse to help isolate the problem.

Was this answer helpful?

Score 1
Add a comment
Most Helpful Answer

This may be caused by a swelling battery - if so it is a dangerous condition and needs to be looked into or eliminated as the cause right away - Li-Ion batteries in this condition are dangerous and could start a fire.

It has been know to happen that a swelling battery presses on, can pinch or otherwise short the trackpad cable.

If this answer is acceptable please remember to return and mark it accepted.

Was this answer helpful?

Score 1


how can I check if it a battery problem?, Also can I disconect the battery and use MBA only with the AC?


You have to look at the battery with a Mark I eyeball - swelling should be evident at the edges.


Add a comment

Thanks everybody.

I am trying to buy a screwdriver in order to check it. I'll keep you updated

Was this answer helpful?

Score 0
Add a comment

Add your answer

devops will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 112