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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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iPhone 6 doesn't work with Pure i-20 dock

My iPhone 5s works fine with Pure's i-20 dock, but not my new iPhone 6. Pure support tell me that Apple have changed something, but are being cagey.

So I guess the real question is have the Lightning connector specs changed? Seems odd that the dock works will all iPhone models up to the 5s, but not with the 6?

Thanks for any insight!

Answered! View the answer I have this problem too

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I can verify that this is true. I had a 5s that worked fine, and now with my 6 Plus, it does't. Huge bummer.

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Apple put a very small chip inside of the connector which clone makers didn't catch. So some cables and devices won't work correctly.

I don't know if this device has a real Apple Lightning connector or not. I would ask them.

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Hi Dan, actually the dock has a 30 pin connector, so I'm using Apple's lightning to 30 pin adapter.

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mmm... That would imply the signaling is different some how between the iPhones. At this point you'll need to talk with Apple as the adapter is not adapting as expected!

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I'm having the same problem. Bought an off-market 30-pin adapter which worked with my v6 itouch on a logitech dock. It didn't work on my pure i-20 although my old v3 itouch with its 30-pin connection still works when plugged in directly to the dock. I talked to apple who said the lightning adapter they sell will work in the i-20. I'll buy it and if it doesn't work, at least I'll get my money back. My off-market adapter looks exactly like apple's picture and has the same part number - A1468 - although I think it's a copy.

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Just received the adapter from Apple. Ipod touch v6 + adapter + i-20 does not work. I have a logitech dock which does work with the touch so the problem is with the i-20.

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