Stuck in recovery mode loop after screen replacement.

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iPhone 5s

Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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Michael Gilliam @eldudearino

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LifeLine Repairs Hillwood

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Posted: Dec 9, 2014

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Stuck in recovery mode loop after screen replacement.

Hello! After repairing an iPhone 5s, the phone booted into recovery mode. I connected the device to iTunes, and tried to both update to 8.1.2 (no luck, kicks device back to "Update or Restore?" option) and restore (again, no dice, simply returns to update or restore). I am provided no error code by iTunes, it extracts the software, enters restore mode for several minutes and then exits back to "The software on 'iPhone' needs to be restored to factory settings or updated."

Anyone experience this? I was very careful in the repair, one I have done probably 200+ times without this error.

Answer this question I have this problem too

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UPDATE: I was able to force the phone out of the loop somehow. I uninstalled and re-installed iTunes, and when through the restore process again, and this time it stuck. I guess it was an iTunes issue :(.

Thank you to those who tried to aid in this!

Dec 10, 2014 by Michael Gilliam

thanks, I had the same issue and was able to fix it as well. thanks for the update.

Jan 28, 2015 by utminer

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UPDATE: I was able to force the phone out of the loop somehow. I uninstalled and re-installed iTunes, and when through the restore process again, and this time it stuck. I guess it was an iTunes issue :(.

Thank you to those who tried to aid in this! — Michael Gilliam
thanks, I had the same issue and was able to fix it as well. thanks for the update. — utminer

con @con82159 Rep: 37.6k IRepair iphones 22 51 42 · Answer 1 · 2014-12-09T22:04:47-07:00

con @con82159

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IRepair iphones

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Posted: Dec 9, 2014

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Hello there you have damaged something during the repair most likely motherboard.. Did you disconnect battery during the process?

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I did not disconnect the battery. I suppose it is possible the board became damaged, though I am careful to use only plastic tools on the inside of the phone.

Any recommendations on forcing the phone out of the recovery loop?

Dec 10, 2014 by Michael Gilliam

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