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Repair information and guides for the iPhone 6 Plus that was released on September 19, 2014. Model: A1522, A1524

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iPhone fell in water

I phone fell in water w/case on. Didn't even look wet when I almost immediately retrieved it. Can see text messages, and missed calls, as well as VM nubmers, can hear phone ring, but can't use touch screen. currently submerged in rice. Is there hope?

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Michelle, here is my answer to a similar question:"rice is about the equivalent of doing nothing. It will not prevent corrosion and will not fix your phone. What it does is provide you with a false sense of doing something. Most corroded phones are the ones that where placed in rice. So I suggest that the very first thing you want to do is to not try to restart the phone. This may further damage your phone. You also do not want to try to charge it any further. The next thing to do is to clean it. Disassemble your phone using these guides Once it is disassembled, you do need to clean it properly. You will need high grade isopropyl alcohol and a soft brush. Use this guide to see how to clean it. Even so it was written for a 3G all the points are still pertinent to your phone. While you are cleaning it, check for any broken, missing or burned looking components. When it is properly cleaned, replace the battery. All these steps are to avoid delayed failure caused by corrosion. Once all this is done, reassemble your phone and reevaluate.Water damage is the hardest to diagnose and the toughest to repair since virtually any part may have failed." Hope this helps, good luck.

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