Why will my device not power on?
The laptop will not power on with battery in. The device still does power on when the power adapter is connected.
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The problem could be related with your power adapter or your battery. On your power adapter, The first component to check is the 2 cords one that connects to the wall and adapter to computer. If the computer doesn't start whit the battery on, the battery is faulty.
Please follow our troubleshooting page. It can help you to check what is causing you problems.
Also, you can check our guide to see how to replace your battery.
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