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Apple's line of laptops for professional and power users. To date, the MacBook Pro line includes 13, 14, 15, 16, and 17-inch variants, with major revisions defined by Pre-unibody(Original), unibody, Retina display, Touch Bar, and SOC (system-on-a-chip) designs.

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Mac keeps crashing. Have Diagnostics. Please help. Driving me CRAZY!

Please help. My mac crashes 6-10 times a day. I have tried all things suggested but nothing improves it. Its really annoying. I have the diagnostics. Please could someone help me. :(

Anonymous UUID: 393555B2-CFF0-7CE7-4ACC-49F1E0BABC92

Wed Nov 26 16:32:50 2014

  • Panic Report ***

panic(cpu 3 caller 0xffffff8002f453eb): "vnode_rele_ext: vp 0xffffff8013c0d690 usecount -ve : -1. v_tag = 16, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-2782.1.97/bsd/vfs/vfs_subr.c:1867

Backtrace (CPU 3), Frame : Return Address

0xffffff80988ab3d0 : 0xffffff8002d3a811

0xffffff80988ab450 : 0xffffff8002f453eb

0xffffff80988ab490 : 0xffffff7f8341958f

0xffffff80988ab4b0 : 0xffffff7f83418de2

0xffffff80988ab800 : 0xffffff7f8341ae94

0xffffff80988ab840 : 0xffffff80031a2c66

0xffffff80988ab8a0 : 0xffffff8002f4834a

0xffffff80988ab8f0 : 0xffffff8002f66ebe

0xffffff80988ab990 : 0xffffff8002f52688

0xffffff80988abbd0 : 0xffffff8002f53260

0xffffff80988abf50 : 0xffffff800324dcb2

0xffffff80988abfb0 : 0xffffff8002e3ac46

Kernel Extensions in backtrace:

com.sophos.kext.sav(9.2.50)[D9AF65D9-4A18-3B20-86BB-17DEBC7D5852]@0xffffff7f83418000->0xffffff7f8341cfff

BSD process name corresponding to current thread: mds_stores

Mac OS version:

14B25

Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

Kernel slide: 0x0000000002a00000

Kernel text base: 0xffffff8002c00000

__HIB text base: 0xffffff8002b00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 5474031228718

last loaded kext at 5305384214768: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f85ad6000, size 69632)

last unloaded kext at 5394581856165: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f85a6a000, size 16384)

loaded kexts:

com.sophos.kext.sav 9.2.50

com.sophos.nke.swi 9.2.50

com.apple.filesystems.msdosfs 1.10

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.37

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.1f2

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 267.0

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleMikeyDriver 267.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleMuxControl 3.7.21

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBCardReader 3.5.0

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.7.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.5

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleUSBHub 705.4.1

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3

com.apple.driver.AppleAHCIPort 3.0.7

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.7.21

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 267.0

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAudioFamily 200.6

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSurface 97

com.apple.driver.AppleHDAController 267.0

com.apple.iokit.IOHDAFamily 267.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.iokit.IOBluetoothFamily 4.3.1f2

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleGraphicsControl 3.7.21

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.8.0d49

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0

com.apple.iokit.IOUSBMassStorageClass 3.7.0

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.CoreStorage 471

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0

com.apple.iokit.IO80211Family 700.52

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.0

com.apple.iokit.IOUSBFamily 705.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 389.1

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

Answer this question I have this problem too

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1 Answer

Most Helpful Answer

It seems you've recently upgraded to Yosemite... that could be the source of your problem.

However for an ID you've given us 25 different devices to work with.a Posting long strings of Crash logs is never a good idea until, and unless, you are asked to provide one.

Help us help you. The more complete the description of your problem is (what exact MPB you're using - there are many versions, what OS you're using - there's a lot of those too, some history of when the problem started, and why you think it may have started - e.g. changing hardware, applying an update, a fall or power surge, the text or screen shot of any error messages) the more assistance we can provide, and, the sooner we can provide it..

To say "I tried all things suggested" also provides us with no help or background. What things, suggested by whom and from where, with what result? Listing what you've tried and the result would be more informative and useful. At least we wouldn't respond with things you know didn't work.

Further since this doesn't seem to be a repair/hardware issue I think you'll get more help at Apple Discussions for your exact machine, and/or for Yosemite ( If I interpreted your OS correctly).

If this answer is acceptable please remember to return and mark it accepted.

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