Airport cannot connect/tells me that plug-ins are not available
There is something missing within the operating system and I would like to run A DIAGNOSTIC Program like they have at the Apple Genius Bar.
Can you tell me the name of the program and if it can be used with all Mac computers?
I have been to the Genius Bar several times, and the techie always brings out a diagnostic program that he has on a seperate hard drive, and connects it to my laptop,and checks out various components. And Inoticed that no mater which type of computer I bring in, they always use the same program.
I have 21 computers, and would like to find out what program those techies use so I can do my own research and diagnostics
Getting back to my problem, I need to reinstall the operating system but would like to test the complete system before doing so,
I was also told that I can reinstall the system with out losing any of my data.
Do I have to make a complete copy or backup of my hard drive?
Thanx in advance.Curt
Is this a good question?