The Moto G is Motorola's economically priced phone. It has all the features one could want in a smart phone, for half the price.

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Why am I not getting sound from headphones when plugged in phone?

When I plug my headphones into my Motorola Moto G headphone audio jack, no sound is coming out of the headphone speakers. What could be the problem?

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I was watching a video on my laptop and it was working fine and after that there was no sound please help


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First check and see if your phone is under warranty. If not under warranty check the volume settings. If volume is set correctly try turning phone completely off to reset. Next try replacing the headphones or accessory you have plugged into the jack. If there is still no resolution the jack may need to be replaced.

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