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A 4G smartphone manufactured in 2011 by Motorola. Distributed by Sprint.

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Why is my device not turning on?

I try to turn the phone on and it won't make any indication that it is on and running.

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the phone is turning on and off but the apps are not opening.The application Home (processcom.home)has stopped and is continually on the screen. Please assist.


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If the phone does not turn on try these options:

  • Check if the battery is charged. If the battery is faulty and does not take in charge, the phone will not turn on.
  • If the battery does not turn on after charging then your battery may be faulty and you should replace the battery.
  • If the phone still does not turn on after changing and charging a new battery, then the motherboard may be faulty and should be replaced.

For more help refer to: Motorola Photon 4G Troubleshooting Guide

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