An entry level Android smartphone from Tracfone released in mid 2013.

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How do I fix my frozen phone?

I was using my phone and it froze so now I can't use it.

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Same here. Android Tracfone completely frozen, can't push any buttons, including reboot. First time this has happened; had phone 2 years. How to get the back off the phone to do the suggestion below?

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1 Answer

Take off the back case, remove the battery, and hold the lock button for 10 seconds. Then place the battery back in the phone and turn it on.

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Stephanie Reyes will be eternally grateful.
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