Skip to main content

Launched in spring of 2014, the OnePlus One packs a 5.5" display and runs the Android-based CyanogenMod 12S operating system. Model "ONE A0001."

110 Questions View all

The charger won't go into the USB plug, what is going on?

My charger won't plug into the USB port why won't it go in? What can I do to fix it?

Answer this question I have this problem too

Is this a good question?

Score 16
5 Comments

It worked had a tiny peice of paper thankyou

by

I Have The Same Problem With The USB To My Wireless Mouse

by

Thank you it worked.

by

Oh thanks very much , it worked a treat.

by

Try another USB port.

by

Add a comment

2 Answers

Most Helpful Answer

I had this problem today. Visual inspection with a flashlight but no magnification didn't show much except that the socket hole was not as deep as it should be. I took the flexible plastic toothpick out of a Swiss army knife and gently scraped the bottom of the socket with the tip. Then I tapped the phone on a piece of white paper and saw some debris (dirt) come out of the hole. I continued this and after I made a good start, a lot of debris came out. Finally, I pulled out a large piece of pocket lint.

I suspect that if a little dirt gets in the hole, pushing the plug into the socket compacts the dirt into a flat layer, and if enough dirt gets in there, the plug will no longer connect.

The solution is to clean the socket out gently with a flexible plastic tool, such as the toothpick in a Swiss army knife, so that you do not damage the pins. To prevent the problem the phone should be kept in a clean pocket, or in my case, where my pockets just aren't clean, I will keep the socket covered with a bit of gaffer's tape when not in use.

Was this answer helpful?

Score 11

8 Comments:

I've been struggling with this issue for a long time, thank you for the solution!!

by

Fantastic answer fixed my problem thank you xo

by

Thanku very much for this solution

by

It’s not working I tried and it didn’t work I still can’t charge my phone

by

this was exactly my problem! pocket lint! using a sharp pair of tweezers to carefully dig it out got the job done for me.

by

Show 3 more comments

Add a comment

To prevent any further damage to the usb port. Inspect the port in a well-lit environment. If the usb port looks to be damaged due to excessive force, it must be removed and replaced. If you attempt to replace the micro usb port, please reference the guide linked below to help you in removing and replacing this piece. Should you have an problems repairing the device, please contact OnePlus directly so they can assist you in repairing your device.

OnePlus One Micro USB Port Replacement

Was this answer helpful?

Score 3

1 Comment:

Change the usb port and see the result

by

Add a comment

Add your answer

Richard Yankowski will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 9

Past 30 Days: 31

All Time: 105,844