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A 3.4 oz., white Android phone with a 4” touchscreen and a 5 MP camera. Released in 2013 on the Boost Mobile network. Recognized with model number SPH-M840.

7 Questions View all

Why is my phone not charging?

Whenever I plug in my phone to an outlet using a micro USB cable to charge my phone, nothing happens. The phone does not charge at all.

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3 Answers

You may have a damaged USB port on the phone

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First try a different outlet. If the outlet is not the issue, then try using a different charging cable. If the outlet and the charging cable are fine then the micro USB port is probably broken and needs to be replaced.

Rifer to Samsung Galaxy Prevail 2 Troubleshooting for more information.

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Please answer why phone is not charging with USB port

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