The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

3758 Questions View all

Only charging to 12-19%


I have recently repaired a customers iPhone 5S by installing a new charge port flex due to you having to wiggle the charge cable to get it to work.

I fully charged the device to 100% battery as did the customer successfully for the next couple of days after the repair.

Over the last few days the customer has stated that the phone will only now charge between 12-19% and then stop. Apparently the charge symbol is displayed on the screen

Has anyone any ideas as to what might be causing this or has anyone else suffered a similar problem? The customer is returning the phone next week so I would like a few ideas to try.

Many thanks in advance

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

99% of the cases which I get like this are from a bad battery. I'd start there. :)

Was this answer helpful?

Score 1


I thought it may be and I intended on testing a new battery when I get it in next week. I just found this a little coincidental as I have only just replaced the charge flex and it appeared to charge ok the first couple of times.

Maybe where the customer has needed the repair for a while the battery was not getting complete charging cycles due to having to hold the charger at a certain angle. Maybe this has caused the issue with the battery to develop.

Thank you


Add a comment

Add your answer

John will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 1

All Time: 102