The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

3190 Questions View all

iPhone 5s touch id not working after replaced a new one

I drop my phone and the screen cracked , I replace a new screen myself and accidentally broke the Touch ID sensor Ribben cable ,and i brought a new Touch ID sensor and replace it , after the replacement the new screen is doing fine but the Touch ID is not working at all " failed - unable to complete Touch ID setup . Please go back and try again " I keep go back and try again randomly but it still the same it won't work at all !! Why ?

Answer this question I have this problem too

Is this a good question?

Score 2
Add a comment
Black Friday
Broken doesn't stand a chance.

5 Answers

Most Helpful Answer

Because the sensor is provisioned with a unique key to encrypt the link to the CPU. It is designed to be in this way in order to be secure. You just destroyed Touch ID on this phone, forever.

Was this answer helpful?

Score 4

Comments:

Shitttt !!!! NOOOOO !!! But why their are still Touch ID sensor available in the market for sale if the sensor cannot to be replicable ?!

by

Yes, they are selling things that will never work properly.

by

Tom is right. Touch id sensor flexes are just as useful as a single pane of iPad mini glass---that has no digitizer fused to it. Offered for sale on eBay every day, and it even comes with a tool kit!

by

I'm dead so do my Touch ID !!! Thanks man

by

I have same problem with you, my touch id cant work, can you help me to solve this ?

by

Show 4 more comments

Add a comment

i didn't unauthorized repair. Before like this my ios 7.0.4 but after i restore my iphone to ios 8.0.2 my fingerprint cant work

Was this answer helpful?

Score 0

Comments:

Farkhan--you need to submit a separate question. This question indicates that the original poster did try to replace the touch ID sensor in the phone. It sounds like you have a software, not a hardware problem. A hard reset is likely to solve your problem.

by

Thanks before Jessabethany :-)

I try to hard reset and restore again but still cant work :-(

by

You should go to Apple store if you've never opened your phone.

by

Add a comment

mine too oh god..On the real I should have bought a sony i dont even want my phone no more.

Was this answer helpful?

Score 0
Add a comment

iphone 5s touch id not working after change home botton

Was this answer helpful?

Score 0

Comments:

Will not work.

by

Add a comment

unable to complete touch id setup

Was this answer helpful?

Score 0
Add a comment

Add your answer

zach yip will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 16

All Time: 21,328