Laptop stuck on " Preparing Automatic Repair " during start up.
Laptop: HP Pavilion 14-b109wm.
Running Windows 8.
My father's laptop isn't working. When you turn it on it starts to load Windows 8, but only says "Preparing Automatic Repair" then goes to a black screen.
I tried holding the power button for 20sec, but there was no change during start up.
I restarted again and tried holding F9, F5, F10 to try and run a self diagnostic test, but that didn't work either.
Any help will be greatly appreciated. Thanks.
Is this a good question?