Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

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iPhone 5 not restoring!

Hi,

I have an Iphone 5 (A1429) that randomly went into dfu mode... I wasn't able to get out of DFU nor do a restore (itunes would hang on "waiting for device").

After charging the battery for a night (it gots charge now, checked it with voltmeter) i got it to a stage where it is dispaying the itunes logo with usb cable (recovery mode) but i can't get out of that either (tried holding home and power for 10 sec, restarts and goes back into the same recovery mode)

if i connect it to Itunes now, i get it to actually starting to restore but 10 seconds after the status bar displays on both my laptop and iphone, itunes stops with error 14. I already tried re-installing itunes, deleting old IPSW and tried other wifi/ computer. I'm desperate so pleas help, i'm willing to open up my IPhone and i'm in possession of a mac, windows and ubuntu PC.

here is the log i get (only error section):

[15:25:29.0492] Failure Description:

[15:25:29.0492] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 14

[15:25:29.0492] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 14 - Failed to handle data request message)

[15:25:29.0492] Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 14 - Failed to handle image request)

Answered! View the answer I have this problem too

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here is the full itunes llog...

http://pastebin.com/NMKaz53j

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just fixed the problem by doing a restore on an apple macbook... it looks like itunes for windows is not supported as much as the one on itunes as 3 windows pc's gave me the same errror and the mac just restore without a problem

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Change battery and try again. .

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Hi,

thank you for answering. In the weekend i'll swap my battery with a battery from a working iphone 5 (once I find someone who will let me use their battery :p) and post the results here...

thanks!

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also,

my battery is giving me 4.25 volts on outer connections of the battery, is this enough you think? (i charged it 2 full nights...)

thanks!

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Try entering DFU mode to solve iPhone stuck in recovery mode:

Plug your device into your computer

Turn off the device by holding the Sleep/Wake or Power button and swiping it off

Hold the power button for 3 seconds

Begin holding the Home button without releasing the Sleep/Power button for 10 seconds

Release the power button and continue holding the home button until you get a popup from iTunes that your device is recognized as being in recovery mode.

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