Why is my 3.5mm socket/jack loose/broken?

Plugged 3 pairs of earphones in. Sound isn't working properly. I have to move the earphone plug around to hear the music fully. No lint recovered from the socket/jack. Why is this happening? Is it fixable?

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at first - here is the teardown, as you can see in step 5, the socket is on the bottom right corner - there are 4 soldering points - one of those could be damaged, it's also possible that the ribbon cable is faulty - there are ways to fix this without a new part. but i would first check the part for any damages

it's also possible that there was a fluid damage - is the indicator inside the socket red ?

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