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My laptop has been "updating" for almost 24hrs.

Hi, so my laptop has been "updating" for almost 24hrs straight and will not let me turn it off or let me use it. The screen says: "Working on updates 100% complete Don't turn off your computer". It has been like this for awhile. I don't know how to get it to where I can use it or even turn it off.

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Roselyn, what computer is it? What is it updating?


Do you have a backup of all of the data stored on your laptop?


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There is a point when you need to bite the bullet. At this point I think you'll need to pull the power cord and hope for the best.

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As has been mentioned, it's stating 100% complete, but appears to need a response/user input before shutting down.

- there may be a hidden window/pop-up asking for a decision.

At this point (many hours of waiting) I'd say it's safe to true off the unit. When booting back up it should continue it's update.

Good luck.


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Roselyn will be eternally grateful.
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