Fifth generation of iPhone. Repair of this device is straightforward, and requires screwdrivers, prying tools, and patience. GSM/CDMA / 16, 32, or 64 GB / Black or White.

2983 Questions View all

iPhone 4S stuck on iTunes logo

I have an Iphone 4S stuck on iTunes logo. When I connect it to the computer, iTunes detects it as an iPhone in recovery mode but when I try to restore it, iTunes returns a 2003 error message.

I have read that this error is related to USB cable or/and USB port problems but I have tried with 3 different cables and with all the USB ports in the computer and the 2003 error is always there.

Do you know any solution to this?

Do you think it could be a battery problem?

Answer this question I have this problem too

Is this a good question?

Score 4


I have the same did u figure what it was thanks


Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

4 Answers

Most Helpful Answer

Hey Sergio,

If you are using a mac disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore.

If you are using a Windows unplug all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore.

If this issue continues then it may be a conflicting security problem. Click here for more information on fixing general restoration issues. This link may help.

-Hope this helped

Was this answer helpful?

Score 3


Thank you for your answer!!

I don't know if there was a problem with the USBs, now I am using another computer, a macbook, and I get error 1.

Hardware error?


Add a comment

In my case, I think it is related to a hardware problem. I will open the phone to check it but it seems to be difficult to solve. It could be the logic board :-(

Was this answer helpful?

Score 2
Add a comment

hello, my iphone 4s got stuck on itunes logo, my pc cant detect it anymore, the drivers cant be installed,

Was this answer helpful?

Score 0
Add a comment

Try to restore your iPhone with 3uTools.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Sergio will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 8

Past 30 Days: 25

All Time: 5,607