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Repair guides, support, and troubleshooting information for MacBook Air models with 11-inch displays.

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Won't login under user, just keeps loading

When I try to login to my account on my macbook - I enter my password and then it starts to load. It never stops loading. There's a gray screen with a loading circle that just keeps going. However, I can login under guest perfectly fine and it takes me right in.

I've tried a PRAM reset, a hardware test (D while booting) and it came back with no problems found), and even in safe mode it won't login. I finally just tried to reload Mac OS with option R, but my internet connection wouldn't hold to complete the reload.

HELP!

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Mine is nearly the same I tried going into my guest user and now it will not stop loading and when I press cancel my laptop just shuts off

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1 Answer

Hard wire the internet connection with a cat 5 ethernet cable and give it a shot.

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