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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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replaced digitizer, now my bluetooth headset won't work

I replaced the glass, got it all back together and everything is functioning; wifi, bluetooth connections are made, finding devices and my Motorola Sliver II headset is 'apparently' paired; complete with sounds of making the connection in the headset. BUT...when I place a call, the call audio is silent. When I switch to iPhone earphone, or the iPhone's speaker, the audio of the call can be heard perfectly. I can hear the audio of music or other alerts on the headset, but NOT a phone call; either coming in or me dialing out. I am a freelance tech and have been doing iPad's and a few iPhone's for a few years. This one has me stumped. Did I leave a connector loose; checked, they seem to be secure.

Please help me Obe-Wan!!

Thanks,

Ron

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Hi

Check if the bluetooth volume on your iPhone is all the way down. If it's all the way up and there's still no sound, then go to settings>bluetooth and tap the i button next to your bluetooth headset and tap forget this device. Then pair your headset again and see if that solves the issue. If not, then you could either pair your iPhone with bluetooth speakers and see if that outputs sound or check if your bluetooth headset is functioning.

Your problem does not sound hardware related since you indicated that everything else is functioning. So play around with your settings and check your headset.

Best of luck

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Ron Gravatt will be eternally grateful.
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