itune restore error 14

Hello.

I need to restore phone by itune,because doesnt start iphone. when restoring processing almost 50% error 14 in microsoft os, error 9 in mac .

what kind of error ?

how to repair?

help me?

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3 Comments:

did you change screen?

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Hello!my iphone 5s black i'm restore error 14 in microsoft

I'n change usb and restart my pc.

But no can not

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im getting the same problem any solution any1?

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