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The Nokia Lumia 920, developed by Nokia and released in November 2012, utilizes Windows Phone 8 operating system.

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Phone fell, no visible damage, doesn't turn on

My 920 fell onto a hard floor. There is absolutely no visible damage, and absolutely no sign of life. Something disconnected? Component destroyed?

If I can get it apart, is there any possible solution that I - not particularly gifted in these areas, but not stupid - can effect myself?

Answered! View the answer I have this problem too

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I have a Nokia Lumia 928 and I had dropped it that last time when I was moving to My new apt and it fell and u went almost 2-3 months without a phone and I finally got one n I need help to make it come back on this is really a small phone please help

. ~THANKS ~XOXOXO

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hey that just happened to me i just threw the phone against the wall and it turned right back on. weird but it works.

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Please read the comment below, don't throw your phone.

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Please dont throw the phone... Just press the power and volume low key simultaneously for 30 secs...phone will definitely reboot...

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Ok you have to on the button on your phone

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4 Answers

Chosen Solution

kLyon, if you are absolutely sure that it is not coming on, you may need to take a look at the inside of it. Pay close attention to your battery contacts. Use this video guide to work on your phone. Of course, try a reset as explained on here and some more on here first. Hope this helps, good luck.

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3 Comments:

Thanks for your help! I found a comment on a forum about someone in the exact same situation as me - dropped phone, no visible damage, bricked. Even though nothing happened when it was plugged into power, he - as a last resort - put the phone on a wireless charger. In ten minutes it was fine.

So I tried the same thing: same result. Ten minutes and it was fine, back to normal.

Odd, huh?

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I need help for my infinix hot note, it fell on hard ground and is not displaying any context

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my itel A11 fell down on the rog and my flashlight was on when it fell but when i wanted to on my phone it did not on so i decided to remove the battery after removing the phone begin to vibrate so i removed the battery again after that it did not on again...pls what can i do

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Most Helpful Answer

Press the power key and the down volume key simultaneously for 30 seconds. Its a hard powerboot and it turns on the phone. Just happened to me today and I remember doing it anytime my phone freezes.

Good luck,

FABJ.

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5 Comments:

I am so very happy, my phone rebooted with this fix. So wonderful to have it working.

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Thanks alot man, much appreciated. worked for me. Thanks again

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Great Help Man. It worked for me.

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Thanks man it worked

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Does the phone have to be plugged to a charger

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It is possible the LCD is damaged. Replacing the glass, digitizer and LCD as one complete unit ran me about $80. If you have ever worked on cell phones and have the proper tools, you can do it.

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The screen seems fine (visually). The phone just won't power up. If the screen was damaged, wouldn't the phone power up and just not display anything?

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The phone could be powering up, but it is possible you can't tell because the LCD may be messed up.

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Same here - if I charge, the display works fine to show me tha manufacturer and the % of battery, then dies again. The power button itself seems not working after fell. (Prestigio)

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thank you so much !!! it worked for my phone.

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my phone fell and refuse to on whats the problem

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kLyon will be eternally grateful.
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