Skip to main content

Model No. A1367 / 8, 16, 32, or 64 GB capacity

914 Questions View all

Why is the rear camera of the iPod touch won't work?

i just sent my ipod touch 4th generation to our local icenter to check my touchpanel they said i need to change it so i said okay, after a day i got it back and then i checked it everything is fine not until i open the camera the rear camera won't work it's all black, i change it to the front camera it's okay it can capture. so i ask what happened to the camera they said its fine i need to reset it so i got home reset and restore all but nothing happens the rear camera won't work at all. so i got back to the icenter and they said that they didn't do anything they just change the touch panel and that's not their problem anymore. What to do? i need an answer?

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

I think the camera might had become loose during the screen replacement. While replacing it the installer doesn't have unplug it, but he/she does have to take the metal bracket that holds it into position out, so I might had become loose.

That repair shop is really bad with their customer service telling you is not their problem when they took the device apart.

I think they should at least check it out for you and make sure the camera is fully plugged in. Anyways if they won't help you, and you do it on your own check to make sure is properly plugged in, then do a hard reset by holding the power and home button for around 12 secs.

Good luck hopefully that will fix the issue, if it doesn't cameras do go bad once in a while, that can also be the case here in which buying a replacement camera could do the trick.

Was this answer helpful?

Score 0
Add a comment

Add your answer

jehn will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 908