Picture gets black and cant get them back

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iPhone 4s

Repair information and guides for the fifth generation of iPhone. Model: A1387

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hami @hami17757

Rep: 93

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Posted: Apr 27, 2014

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Picture gets black and cant get them back

Hey.So i got this problem with my Iphone 4s, some few old pictures i got on my phone just turned black, when i click on them they are just white, (SOME OF THEM not all of them) So im wondering how i do fix that?

PLEASE HELP :( I WANT MY OLD PICTURES BACK! :(

Answer this question I have this problem too

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danny @danny46393 Rep: 279 4 · Answer 1 · 2014-04-28T15:43:36-07:00

danny @danny46393

Rep: 279

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Posted: Apr 28, 2014

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I'm sad to inform that the file that contains those pictures are most likely corrupted. A restore and backup of the OS will not bring them back.

This usually happens if photos are stored for a long time and the camera roll gets too big. Over 1,000 photos has been known to be risky though the newer iOS versions have been better at file management. I would recommend to sync regularly and remove your photos from the phone to a computer.

In hopes of recovering the pictures affected, you will need special software that can recover lost photos like they have for damaged SD cards. Though I cannot think of one in particular you may use on the iPhone.

Hope this helps and good luck,

Danny.

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