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2.26 or 2.4 GHz / White plastic unibody enclosure

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Can't mount old laptop drive as external device

I replaced a problematic hard drive (wouldn't boot) on a Mid-2009 Apple MacBook with a new drive from iFixit. With the old drive in the e-SATA to USB adapter from iFixit, I can run Disk Utility on the old drive and it seems to do the disk verification and repair and shows the disk is OK, but I cannot then mount the old drive to get the data files off it. I have done this repeatedly with the same results. Any suggestions on getting this drive to mount or getting the files off it? Thanks for your help,

Dave Lewis

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What operating system are you running?

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From your Finder desktop go under the Finder to Preferences and see if you have elected to see external disks.

UPDATE

I just ran into the same problem on a 2007 iMac when upgrade to 10.9.2. Here's what I've found so far

Dear WD Registered Customer, UPDATE: November 1st, 2013 As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer. If you have already upgraded to Mavericks and are experiencing difficulty in accessing your external hard drive, please do not save anything to the drive, disconnect the drive from your computer, and contact Western Digital Customer Service at http://support.wd.com/country/ for further assistance. The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years. However, solely as a precaution WD has removed these applications from our website as we investigate this issue. Sincerely, Western Digital

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My Answer:

I shut down the machine. Disconnected the external drives. Restarted and reconnected the drives and now they are seen.

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Dave Lewis will be eternally grateful.
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