The Samsung Brightside features a 3.1-inch touch screen and slide-out QWERTY keyboard.

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My keyboard wont work turns white screen

When I slide my phone to text the whole screen turns white and I can not text while using my key board but the only way it works it by texting on the touch part which is not fast enough to get a message out.

Answer this question I have this problem too

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Hi,

You have a problem with the flex cable.

Regards.

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Hi ,

What is the flex cable? Does it have to do with the keyboard not working?

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Hi,

The KB is not connected with the display flex cable. But how you know it's not working, if the screen become white while you slide the phone?

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I am having the same problem but my phones buttons dont work so i cannot turn it back on.

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This happened to me,too . Since all these phones have 1-year guaranty with the phone company you can call and let them know. The number is on the little sticker on the charger cable. They will replace your phone all you have to do is send the broken one.

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my Samsung Brightside when I plug it in to charge the screen is white what do I do ?

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When I slide my keyboard the screen is white. I have to take the battery out and turn it back on every time.

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Ur flex cable is messed up

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Hi Kimberly, I have also run into the same problem, the problem being that this phone is not well put together. When you slide the phone open and closed fast or sharply, the bottom of the screen-half of the phone pairs up with the keyboard to apply large amounts of friction and pull upon the LCD cable. Eventually, this (thin, wide, and black) cable begins to tear at the folding point. This means that when you slide the phone open, roughly half the cable will disconnect, so the screen gets enough power to turn on, but not enough power (or commands) to activate any polarization in the display. This probably means that your touchscreen stopped responding as well, so that you really can't transfer any of your stored data. If you take it to Verizon, they'll almost definitely tell you to get a new phone, and that they won't be able to recover anything.

If you want to save your data, my suggestion is to get another Brightside (probably $60 or less), and follow this guide (Samsung Brightside Logic board Replacement) to remove both your logic board and the logic board of the new Brightside, then simply swap your logic board into the new Brightside. If you put your new logic board in the old phone as well, and plug it into a charger, you can always keep one battery in there at all times, swapping batteries when you're out of charge.

TL;DR: Your LCD cable is broken. Either

1) Put your logic board into a new phone

(Samsung Brightside Logic board Replacement)

or

2) Find a new Brightside screen and transplant it onto your old phone (MUCH MORE WORK)

(Samsung Brightside LCD Replacement)

Samsung Brightside Logic board Image

Guide

Samsung Brightside Logic board Replacement

Difficulty: Moderate10 - 20 minutes

Samsung Brightside LCD Image

Guide

Samsung Brightside LCD Replacement

Difficulty: Moderate15 - 30 minutes

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