Acer entered the world of laptop computers in 1997 when it purchased Texas Instruments' mobile PC division.

832 Questions View all

Can't get on the internet!

I have an Acer AspireOne laptop with Windows XP.

My computer starts normally but I immediately get the following error message:

Windows cannot find 'C:\DOCUME~1\TIFFANY\LOCALS~1\Temp\csrss.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button and then click Search.

When I click OK I get this error message:

Could not load 'C:\DOCUME~1\TIFFANY\LOCALS~1\Temp\csrss.exe' specified in the registry. Make sure the file exists on your computer or remove the reference to it in the registry.

When I click OK again everything works normally except for when I try to get on the internet. When I click on Internet Explorer I get the message 'Internet Explorer cannot display the webpage'. I'm successfully connected to the internet but I get this message regardless of the web address I tey to access.

I'm afraid that I've somehow deleted something important and I'm not sure what to do.

Please help!

Thanks,

Tiffany

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

You have a software problem (a virus/malware) - we're more about hardware fix'n. A Google search turned up this GIve it a go…

Otherwise you'll have to backup essential files, reinstall your system and anew antivirus. update the antivirus and see if you can clean your backup files.

If this answer is acceptable please remember to return and mark it.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Tiffany will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 138