Acer entered the world of laptop computers in 1997 when it purchased Texas Instruments' mobile PC division.

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Can't get on the internet!

I have an Acer AspireOne laptop with Windows XP.

My computer starts normally but I immediately get the following error message:

Windows cannot find 'C:\DOCUME~1\TIFFANY\LOCALS~1\Temp\csrss.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button and then click Search.

When I click OK I get this error message:

Could not load 'C:\DOCUME~1\TIFFANY\LOCALS~1\Temp\csrss.exe' specified in the registry. Make sure the file exists on your computer or remove the reference to it in the registry.

When I click OK again everything works normally except for when I try to get on the internet. When I click on Internet Explorer I get the message 'Internet Explorer cannot display the webpage'. I'm successfully connected to the internet but I get this message regardless of the web address I tey to access.

I'm afraid that I've somehow deleted something important and I'm not sure what to do.

Please help!



Answered! View the answer I have this problem too

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You have a software problem (a virus/malware) - we're more about hardware fix'n. A Google search turned up this GIve it a go…

Otherwise you'll have to backup essential files, reinstall your system and anew antivirus. update the antivirus and see if you can clean your backup files.

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Tiffany will be eternally grateful.
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