Fix Your Stuff Community Store

The iMac is Apple's line of all-in-one desktop computers.

8379 Questions View all

Options

How do I troubleshoot a Kernel Panic?

I have an aluminum intel iMac that will start up and run for about 5 minutes, then I get the multilanguage screen to restart. I have tried different memory. I would like to wipe the hard drive and reinstall the software, but once I get the restart screen, I need to wait for several hours before it will restart again and then I start over again. My question is "Are kernal panic most often caused by software." Do I need to do a clean install?

Answer this question I have this problem too

Is this a good question?

Yes No
Score -1
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Having to wait several hours to restart indicates a hardware problem. Sounds like it has to cool down. To be sure, start up from your system installation disk (hold the "C" key down with the disk inserted),and see if the problem persists. If you do not have your user data backed up, do it immediately.

Next start up from the System installation disk that came with the computer and hold down the D key. Then run diagnostics.

Was this answer helpful?

Yes No
Score 4

1 Comment:

+ Ralph

by

Add a comment

Add your answer

larobin will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 1,774