Early 2011 model, A1278 / 2.3 GHz i5 or 2.7 GHz i7 processor.

681 Questions View all

Computer will not complete startup due to malfunction

My laptop got slapped really hard by a drunk person while it was playing a youtube video. Ever since it has gone to the start-up screen with the apple and the spinning wheel but never reaching home screen. I suspect hardware damage from the shock...am I wrong? What can I do?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Boot from some other source (optical drive, thumb drive, other machine) and use Applications/Utilities/Disk Utility;Disk First Aid - verify and repair your HD (I suspect that the HD suffered damage) If you can not repair the HD it will need to be replaced.

If this answer is acceptable please remember to return and mark it.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Cruella will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 65