Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

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Why is iPhone 5 stuck on "searching..."?

I recently replaced the following parts in an iPhone 5:

  • Lightning connector assembly
  • Power button/volume control cable
  • Logic board interconnect cable(s)

After doing so, the device powers on fine and functions normally. It can even place and receive calls!

However, my phone's service coverage now shows "Searching..." and never indicates actual service bars (AT&T Bars). Any thoughts and possible solutions are greatly appreciated!

Thank You!

Answered! View the answer I have this problem too

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Jordan, i have the same issue, does the factory restore help?

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I have same issue, what the problem fix?

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I Am Actually Having The Same Issue, mine is also saying carrier not available in the settings, and the modem firmware is blank

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I have an iPhone 5s and it's been saying "searching" all day, I've called my phone carrier, it's got nothing to do with the SIM card. It's got to do with the actual phone, I've reset network settings several times today, reset my phone, taking the sim in & out, rebooted it, everything you can think of and its still not working. Anyone have any ideas how I can fix it?

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i had this problem. For me a network reset worked.

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Chosen Solution

Factory restore did not solve my issue. After replacing the customer's SIM card, the cellular coverage indication is now accurate.

Maybe it was a combination of the two, I don't know!

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hi I am ria patel my child has a phone and hers has no service normally . Usually even though her phone has no service it usually says the right time. Today is July 24,2015 at 9:30 am. But her phone says jan1 thursday 6:08 please help

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I also have the same problem to my iphone 6 plus ios 8.4.1 saying searching no service i so very tired to reset network,factory reset, change sim airmode of and on is not work again. . Pls help me my carrier is verizon.

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Luckily I was able to reset time automatically under the clock. Thank you!!

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I also have the same problem to my iphone 6 plus ios 8.4.1 saying searching no service i so very tired to reset network,factory reset, change sim airmode of and on is not work again. . Pls help me

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Thank you dude

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Most Helpful Answer

The key to this is issue is removing the battery. When you remove the battery from an iPhone and then replace it. In most cases the phone thinks the date is 1970 Jan 1st. AT this point you will not receive a signal.

The first thing to do is either manually set the date or to connect to wifi and let it set automatically. Then restart the phone with the sim card in and Hey Presto! You will get the signal back.

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thanks a lot man

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Great Answer, its solve my problem, thanx

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thanks a lot, solved

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Thankyou it solved my issue as well:) A+

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thanks, helped for me

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please never restore a phone that has wrong time and date and says searching

it will brick your device

you have to go into airplane mode and toggle,

on and off

and connect to wifi to get network time.

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my iphone 5 had this issue, i tried to restore it unfortunately and it bricked as you say, help me

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I didn't notice the problem with date and time, but maybe I wasn't paying attention. After replacing my phone 5's battery I had the "searching" scenario. I don't know of any problem making phone calls, but "searching" showed up instead of bars. I took your advice and in the settings toggled airplane mode on and off a few times and that fixed it. Five bars, baby! Thanks, Brandon.

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Thank you because toggle airplane mode wielded to stop the searching and now shows bars! Thanks!!

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Thank you! I turned airplane mode on and off, now my phone isn't searching for service.

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Try a factory restore :)

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I've tried factory restore now my prob is activation I've used wifi it still doesn't work? I'm thinking it might be my antenna? Pls help

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so you have restored and checked the date is correct?

Switch it off and replace the sim card and then on again. toggle Airplane mode on and off and let it search for a few mins.

What's the history of the phone? Did you open it, is there any reason to suspect the antennae flex should be disconnected?

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This, Do this.

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its work, thanks

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Same issue on 2 5c I have tried different dock flexes, restore, update, hard reset nothing works and it's stuck on 1969. One won't even let me get close to manually correcting the date the other on will.

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A hard reset usually works.... Power and home buttons together until phone reboots :)

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Hi, hard reset worked on my iPhone 5, had then same problem after updating from unofficial iOS 7 to iOS 8.1 today (11/12/2014). Thanks alot

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hard reset after updating fon 5 to ios 9.2 worked after loss of service had got fon fixed 2weeks back

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Thank you!!!..it's worked on my iPhone 5S

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This worked for me today, and saved me doing a restore from back up. So thanks Crittie!

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I got a small amount of water damage in my 5C 6 months ago and havnt had any trouble with it since until the other day it just started showing searching.. . I took the two little screws out of the bottom pulled the front off and lightly pushed on the sim card holder (With sim in it) and it started going again. This might be a quick fix for some. Hope it helps.

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Hi. I dropped my iphone 5C in water too and the sim card hasn't worked since and keeps showing searching. Just wondering how you got the screws un done at the bottom of the phone? thanks

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I had the same problem , 2 Apple stores said the Antenna was broken , and wanted £200 to replace as it was a few months out of warranty.

I tried resetting network etc etc .. Then tried an update which came up with a 4005 error message , Apple are pathethic , the software updates are rubbish.

I then did a full restore to factory settings .. which crashed , then crashed again even through itunes which i was using . Then 3rd time lucky it worked and the sgnal was back.. phone now working .

So Apple store advice of the phone being needing replaced couls have cost me £200 .. disgraceful service .

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I tried everything: resetting, setting the clock, rebooting, turning on/off. The only thing that helped was logging into iTunes and hitting "restore iPhone" and resetting everything from the absolute scratch.

Make a backup before you do, though

Hope this helps

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P.S. Now it's back in "Searching" mode, sad to say.

I will take it to a service point and keep you in touch

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Could you solve it?Mine did exactly the same

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Have you dropped it recently? If you have, especially in the front part, the sim-band may be disconnected from the phone or worse, cracked.

In the first case, some technicians may succeed in gluing it back by heating it. In the other case, it's as good as done. But at least you still got an iPod. Repairing it is risky, it might cause a short circuit and turn off your iphone for good.

That's the case with my iphone it turns out but I risk and give it a try. Find the best technicians in town, this is a very serious "surgery" for your iphone.

Regards,

J.

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If you can't see the IMEI number of your iphone or the "Choose carrier" option, than it's definitely not recognizing the simband after a drop on a hard surface

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Had this same issue after replacing the front assembly. Reseated all the connections, reset the phone several time to no avail. Then I try popping the SIM card out and putting it back in (with the phone on) and suddenly it gets signal.

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I went to settings>general>date and time>timezone>manually time fix !!!!!!!!!!!!!!!!!!!!!! still not fixed even though people said this would work. :(

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Hi.

I tried many things from this post

  • Go to airplane mode for some minutes
  • Fix the date and time
  • Reboot

Nothing fixed the problem I had.

But I managed to fix the problem with this:

One thing I noticed when I went to Settings is that I didn't have the Carrier option. I didn't either have the IMEI info in the About section. I thought this had something to do with my SIM card.

So, I turned off my iPhone, took out the SIM card and put it in an old iPhone that I was not using. I turned on the old iPhone with the SIM card inside and the old iPhone asked me to unlock my SIM, asking for its password (something that didn't happen in my current iPhone even if I rebooted the phone). So, I put the SIM password and the old iPhone did get a cellphone signal, 3G signal and started working fine. At this point I had probably "re-unlocked" the SIM card, I guess.

After this, I turned off the old iPhone, took out the SIM card and put it on my current iPhone. Then turned on the current phone. The phone said "SIM locked" but didn't ask me for its password. I waited a few seconds and the phone was displaying "No service" (which was different from the previous "Searching" message). I went to Settings and I noticed that the Carrier option was now there, so I selected the Carrier option and then the phone let me choose the carrier for my SIM card .

I hope this helps someone out there with the "Searching" problem.

Long story short: take out your SIM card, put it in another iPhone, unlock the SIM card and then put it back to your iPhone. Go to settings and select your carrier.

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guys is you are tearing your hair out. if you did ANY repairs or have had any repairs done to the phone before your sim issue do this (if you have the tools)

BACKUP TO ITUNES (with the password to save everything)

open back up the iphone screen

unscrew the 2 little tin plates that cover the charging port ribbon and battery ribbon (youtube charging port replacement if unsure. its litterally just after opening it up)

remove SIM card

locate and remove the battery ribbon for 30 seconds

replace ribbon, boot phone while still open to check if it has resolved the issue. mine started reading no sim immediately

while its open just quickly check to make sure no other plugs are loose or unplugged and if ti works re assemble.

its just taken me 3 hours to figure this out. and i did absolutely everything right down to a full factory reset, but short of the "mechanics fix" that others have attempted.

to buy these tools are nothing if you buy a replacement iphone battery or whatever from ebay. and new batteries are only 15-25 dollars depending on location. you can get a tool set alone off there too.

my problem was when i had to replace my charging port this afternoon as it was worn out and not charging anymore.

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Tried everything listed above only thing to solve my iPhone from searching... Was to connect to iTunes via computer it said iPhone recovery mode and took 40 minutes + to do a software update but BOOM it worked!!!!

Don't give up keep trying

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hy .... sir please guide me what i can do ... my iphone 5c suddenly drop the signal and show serching from last 3 days ... i was cheaked by some shop expert every say me here is no solution to fix it .... just this is modem currptd ..and there is no solution just your iphone is dead ... what i can do ... i done every way ... reset on off ... but no way ... to find a solution ..., plz help me

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dear sir my iphone stock all time searching how to solution

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sir plz help me

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What work for me was

1. Connect to wifi

2. Date and time recognition

3. Deleted some apps

  • Read that limited storage could be causing the issue

4. Hard press reset

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Very nice responses.., I too had same problem on my 5S.

Tried everything apart from hard reset.

Now my problem resolved after hard reset (press center button and lock button together until phone restarts).

Thanks to the forum..,

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I too had the same problem. Here's what I did.

The Problem may be also because of constant updating of the firmware.

First download a software called '3Utools' at 'www.3u.com' . Meanwhile it gets downloaded, make sure you backup all your data that is on your phone either at itunes or icloud.

Before you start Flashing your phone go to ~ Settings>General >About > and from there see the version of the ios that has been installed on your phone. Then,

*Install 3Utools.

*Go to firmware and download the previous version of the ios for the version that has been installed (i.e : If you had ios 10.2.3 recently ,download ios 10.2.2 or 10.2.1).

*First restore your phone(Full Restore).

*Connect your phone to PC.

*Then put ypur iphone yo recovery mode (http://www.iclarified.com/367/how-to-put...).

  • Then Install the firmware that has been downloaded.

The problem will be solved.

Thank you!

Hashan.

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HEY since i have the same problem and i have the iphone 6 if when i went the the repair store the guy told me its cuz our phones have fallen so much it makes it harder for the phone to get a signal and since im in t-mobile a guy told me that it can be a possibility that our antenna is messed up :(

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so the guy told me if the atenna is messedd up he would fix it for free

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FIXED!

When I first had this issue I tried everything under the sun to fix it, including disconnecting/reconnecting the battery, SIM card in/out, Airplane Mode etc. Nothing worked. I had been dealing with no service for at least a month.

Today I was using my iPhone on 5% battery and not long after that it died. When it turned back on after giving it some charge I HAD SERVICE AGAIN!

So there's my answer, disconnecting the battery doesn't fix it, but lettting it die on purpose and recharging it does.

I hope this fixes the problem for everyone and not just myself.

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Mine did the exact same, but 3 months later and I'm back facing the same issue. Was screwed for a good 3 weeks, then one day when I put it on to charge to listen to music, it switched back to normal. Today it was fine, it died, so I put it on charge and when I went to message a friend, it was back to "searching..." .

Should I just let the battery die again?

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Jordan will be eternally grateful.
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