Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

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iPhone 5 only charging after reboot and only a few percent

I run an iPhone repair shop. A customer of mine just replaced the screen on her iPhone 5 herself, but after the replacement the battery is not working as it should. At first the phone would not start at all, it said it had low battery and charger had to be plugged in. When the charger was plugged in, the phone acted as if it was charging, but nothing happened. After connecting to a computer USB instead of wall socket the phone turned on, and the battery was on 3%. After 30min, it said 5% and did not change. After rebooting the phone it quickly raised to 6, then 7, then 8%. It then stopped again. I tried rebooting, and same thing happened. (9%, 10%, and then stopped at 11%). I did this until it got up to 20%.

I then unplugged the charger, and it dropped about one percent every 30 seconds. After reaching 13 percent, it stopped dropping. I restarted the phone again without having the charger connected, and when it turned back on it displayed 70%. It quickly decreased to 65%, then shut off. I connected the charger again, and after charging for a few minutes it turned on again. This time showing 5%. It charged to 7%, and now it only charges two percent after each restart.

This is happening with her own charger and also with my brand new charger I got with my 5s, so the problem is with the phone. I tried replacing the battery, but the problem is still there... Any ideas?

Sorry if tl;dr... :)

Answer this question I have this problem too

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Have same problem with 5s!

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Did she remove the battery during the screen repair?? If it was uncliped could have damaged components on motherboard

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i am having a similar problem with my iphone 5s . this morning my iphone completely shut down it wasnt responding to anything so i held the lock and home button and tried that and surprisingly it turned on i was really pleased and as soon as i turned it on it was at about 7 percent . i entered my phone and went on a few apps and by the time i turned it on, even though it was still plugged in and charging, it ended up on 1 percent and now its not going up at all. HELP

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Similar problem with my phone. The connection is somewhat bad to the charger, but now if it has been on for a while it wont charge at all no matter how much I wiggle the charger. BUT when I power cycle the phone, and then plug in the charger and wiggle, it charges right up. Strange...it seems like it could be a software/OS problem and not just a hardware one?

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