Model A1320 / 8 or 16 GB capacity

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The earphones do not play sound but outside speakers play

Can it be fixed

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Chosen Solution

in this case one has to restore the factory defaults. this is done by connecting the ipod to itune via your computer and then do the restore action.

please note that this action will earase all the ipod content.

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Most Helpful Answer

Could be the earphones. if you want to make sure, check your earphones on your computer. or you may check if your iPod connector is faulty by trying a different headset.

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hey 1 will be eternally grateful.
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