Skip to main content

Fix Your Stuff

Right to Repair

Parts & Tools

Step-by-step guides for canister, robotic, and upright vacuum cleaner repair.

767 Questions View all

won't suck the water up out of the carpet

My hoover steam cleaner just stopped sucking the water back up out of the carpet. the return bin is empty

Answered! View the answer I have this problem too

Is this a good question?

Score 12

Comments:

It would be nice to see a photo of where the ball is and how to get to the hoses to check them.

I did check the intake chute and it was 90 percent clean. Checked the gasket. It looked fine.

Don't want to go any further here in my bathroom. Will take it in for service.

It is about 10 years old, but not used a lot till recently. Works good when it did work.

by

It worked correctly first time I used it but this time no water at all in dirty water bin....so that mean it is in my carpet?? What the heck! I tried the fix utube but still nothing. I may need to return this as it is not working!

by

I have the same issue its spitting out the solution water but not picking it up i checked everything and nothing other than a very wet carpet

by

My problem turned out to be that the water diverter panel had slipped into the hand tool position. It was a quick and easy fix and I was back to work in no time.

by

Thank you Kim Parkin that worked for me!!

by

Show 7 more comments

Add a comment

Nintendo Switch Kits

A quick fix to get back in the game

Shop Switch Kits

Nintendo Switch Kits

A quick fix to get back in the game

Shop Switch Kits

5 Answers

Chosen Solution

I would check for a break in the vacuum lines, hoses and clamps.

Was this answer helpful?

Score 5

Comments:

I have a blue hoover spinscrub 50 three years old or so and mine does that unless I remove the in-tank filter.yes,it's clean.

There is a valve that the filter goes on that's supposed to close when it gets full..it closes way to early with the filter in place with barely any water in the bottom of the tank.

Works fine without it,I just have to be careful to clean the valve of debris and keep an eye on the water level.

by

what valve are you talking about

by

Mine is in the dirty tank inflow opening.its yellow. Yours may be different. Examine your dirty water tank. And all entrances to it.then look insude the tank for a float of any type .

Every machine has something tha cuts off the suction once the dirty tank is full. If its stuck from gunk it can close way to early

by

IT WORKED!!!!!! It was the filter onn the float! I removed it and it worked! Thank you ociecompton

by

I had the same problem & after trying all the suggestions & nothing helping, I finally took the filter off the floater and it worked!!! But will it do harm to not use the filter?

by

Show 9 more comments

Add a comment
Most Helpful Answer

Try cleaning the return canister float ball. If it is stuck in the up position the machine will not make vacuum.

Was this answer helpful?

Score 12

Comments:

I like this +

by

I liked both of those answers, thank you!

by

In my case, the float is not a blue ball. It’s a yellow flat sided cylinder. Looks kind of like a biscuit. It was easy to fix once I finally figured out the problem with the help of this site. I would like to see a video about this problem and solution. It would help a lot of people, apparently. The trouble shooting “tips” in the factory instructions — like other videos I’ve seen — belabor the obvious and offer “duh” “solutions” to non-problems. (My machine won’t run. Solution: Make sure it’s plugged in. Duh!) my machine, btw, is a SteamVac carpet cleaner.

by

I have the same kind the flat biscuit looking yellow so what was your problem and how did you fix it you don't say this

by

Thank god! I spent hours unscrewing parts, cleaning filters & tightening hoses, but this was clearly the real issue to fix!

by

Show 2 more comments

Add a comment

Check the gasket under the dirty water tank. If there's not a good seal/broken gasket, it won't have good suction.

Was this answer helpful?

Score 2
Add a comment

Check the dirty tank, the back flap that you attach the hose too. Mine flipped out when I dumped the dirty water tank, pull it up , then back down, make sure you can't pull it forward, that should do the trick.

Was this answer helpful?

Score 1
Add a comment

I had this problem and I didn’t have the clear front piece latched underneath properly.

Was this answer helpful?

Score 1

Comments:

Is the float ball suppose to be up when sucking up the dirty water? Mine stays down, could that be why it isn`t sucking up the dirty water?

by

Add a comment

Add your answer

Jane Ampe will be eternally grateful.
View Statistics:

Past 24 Hours: 210

Past 7 Days: 760

Past 30 Days: 3,531

All Time: 111,214