Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White.

3252 Questions View all

Error 21, won't power on unless plugged in

I was asked to fix an iphone4 that got a little wet. Won't turn on unless plugged into wall or computer. When it's plugged in it shows connect to iTunes. When plugged in I try to restore but it goes through the process then shows error 21. Other times it shows battery icon, lightning bolt and low battery red bar. I have changed battery's and charge ports, still I get the same. I have even switched motherboards with another working iphone4. The affected board still shows same issues in the working frame and the working board works fine in the affected frame. So I've determined that the problem is actually on the motherboard. Can someone please guide me in the right direction on what to check next and how to do it? I'm stuck I think the board is not getting power from the battery, but it does get it when plugged in. I think this because whenever the phone is unplugged from the wall or computer it goes out immediately and won't come back on until its plugged in again. Suggestions please?

Answered! View the answer I have this problem too

Is this a good question?

Score 0


Was this phone previously unlocked or jailbroken?


Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

1 Answer

Chosen Solution

Greg, try this "Error 21: You have to put your device into the DFU mode and not into recovery mode. Device won't boot correctly an stuck at the Apple logo after the error. Press and hold power and home button until it reboots.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Greg will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 177