Model No. A1367 / 8, 16, 32, or 64 GB capacity

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Completely dead after failed iOS 6 update attempt

After repairing a friend's broken screen iPod touch, the device got the common but fixable "white screen error." (What I mean by this is the screen is completely white, but it is detected in iTunes and makes sounds when locked or plugged into a charger, etc)

I usually restore when this happens and it's fine, but this one got stuck in the "extracting iOS data" status, so I left for a while. When I came back, the iPod wasn't detected in iTunes, and it was unresponsive.

Now it appears to be completely dead. It won't respond when connected to my PC or a charger. It is not detected by my computer or iTunes, and of course trying to enter recovery mode or DFU mode does no good either.

I left it plugged into a charger for a good long while to make sure battery power wasn't an issue. The iPod was bought new by my friend, and never jailbroken. It had iOS 5 on it prior to the restore attempt.

I find it troubling that an iOS update error could completely kill an iPod. Is there anything else I could try?

Answered! View the answer I have this problem too

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1 Answer

Chosen Solution

It is very difficult to kill an ipod touch without physical abuse. The device has a hard-wired DFU mode that cannot be destoryed by just updating the software. So boot into DFU

mode to tre installing the system again

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Thank you! It took a couple tries but eventually I got it into DFU mode. I don't think I was holding the power button long enough. Simple answer, but saved me a lot of grief!

Thanks again.


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Miles R will be eternally grateful.
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