1.86GHz or 2.13GHz Processor, 128GB or 256GB Flash Storage

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Goes to sleep when power is applied?

MacBook Air A1369 late 2010

Would not charge and no indication from the power adapter (tried multiple). It would not power on, it appeared dead. I pulled the cover off and disconnected, then reconnected the battery and hit the power button and the machine was back to life.

I then plugged the machine in and it appears to go to sleep and no indicator light on the power adapter. I assumed based on my research the problem must be the I/O board and I order one from ifixit. I installed the new board and I have the exact same problem.

At the end of my rope - any suggestions would be appreciated.

John

Answered! View the answer I have this problem too

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Chosen Solution

To start with you should do a SMC reset. Follow this Apple TN Intel-based Macs: Resetting the System Management Controller (SMC)

I would also make sure the Mag-Safe connector pins and matting surfaces are clean on both the cord and the system. Use some 85% Isopropyl alcohol with a cotton swab (Q-Tip) to wipe them down. Also inspect the connector pins are any of the pins out of alignment (note the pins are at different heights outward).

Can you download a battery & power monitoring app like coconutBattery. It can help you isolate out what you may need to fix here.

I would also recommend downloading a temperature monitoring app as well like Temperature Gauge which you can get from the Apps store. There you can monitor the batteries temp which can also help in diagnosing if you have a SMC issue with the battery.

Let us know what you learn.

Update

Ah... Should have read the last sentence, Oops on me ;-}

OK, so you have replaced the I/O board which would have been my next step. And iStat & coconutBattery is giving info direct from the battery via SMC as you stated the batt has 83% of life. So we can rule out SMC services & the charging circuit correct?

That leaves firmware and/or how it is holding the SMC info as it being corrupted some how (given the fact you are able to reset it by pulling the battery connection).

Lets deal with the easy one first:

Can you check your firmware here? Here's the Apple TN on how to do it and apply the lasted firmware EFI & SMC firmware updates for Intel-based Macs.

If firmware is OK then we have a circuit level issue on the logic board that hold the SMC settings. Are you able to read a schematic and have the skills need to repair the logic board? If not then it's time to either give the system to someone how can (an Apple authorized service center) or Apple directly that can or can replace your logic board.

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I did clean the connector prior to ordering the I/O board and visually inspected it and it appears fine. Thinking that after replacing the I/O board with a new one with the same result would rule out the magsafe connector.

I cannot seem to get the SMC process to work because the machine immediately goes to sleep when I connect the magsafe connector. I assumed that disconnecting the battery cable for a period of time would also result in the SMC being reset.

I have istat menu/coconut installed and cannot find anything out of the ordinary - the battery while not great is about 83% of factory.

I also swapped the battery with another machine and same result. I went into the recovery mode and connected the power adapter in an effort to remove my OS install from the equation as well.

I do appreciate the help.

John

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Already checked the firmware and unfortunately it is current - taking the machine to the apple store. I guess I cannot complain 7 MBA's and this is the first failure I have experienced and the machine is 3+ years old. Thanks for the time and information - if it is anything beyond a full replacement I will post the results.

Thanks

John

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If this answer was helpful please remember to mark it accepted.

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jlohe will be eternally grateful.
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