Does an Apple employee have unique ability to boot my MBP?
My laptop in question is a Macbook Pro 13-inch, Early 2011. For reasons unknown to me, my computer has refused to power on, whether I simply push the power button or short the power pads on the logic board.
Now, having described these inexplicable symptoms to a Genius Bar employee, said employee refused to extend my Apple Care Coverage to this problem, claiming the Logic Board was "corroded," as the result of Liquid Damage, despite the employee's admission that none of the LSIs / LCIs were tripped.
Following this meeting, I cleaned my logic board, and after reassembling the computer, I plugged in the Magsafe power adapter, and in response, my computer suddenly powered itself on. It is currently running.
Within the first few minutes of this inexplicable bootup, the battery indicator in the top right of the screen claimed that the installed battery was 51% charged. But, that was soon replaced by the 'X' / "No Batteries Available" message, which continues to display after 12 hours of running the computer. In addition, the computer is claiming that no battery is installed, despite that the battery installed in my MBP has just recently been purchased, brand new. The fan seems to be running on high. Further, the magsafe power adapter has a constant amber light.
Now, all of the above symptoms might vanish, it would seem to me, if I reset the SMC. However, this course of action would require shutting down the computer, and I would like to meet with the Genius employees (at a different Apple Store from the one where the aforementioned meeting occurred) with a powered-on computer. Yet, even so, I fear that the MBP will shut down in the event of unplugging the Magsafe Adapter, which would obviously be required in order to transport the computer to the apple store.
My question, then, is: Do the Genius Bar employees have the tools/ability to boot my computer without resorting to either of these two methods? If not, is there a way to get my MBP running during my meeting with the employees? I feel the Genius Bar Employee is more likely to approve of my Apple Care warranty to cover this problem if I can show them that it has the capacity to run.
Is this a good question?