Nokia Lumia 920

The Nokia Lumia 920, developed by Nokia and released in November 2012, utilizes Windows Phone 8 operating system.

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Lumia 920 Died. Not charging and not starting up?

The phone turned off while my son was playing a game on my Lumia 920. I tried to charge it but it did not charging and even not showing Nokia Logo. It shows nothing, just like died phone. I tried hard and soft reset but nothing works.

I thought it was the charging port because there was small physical defect near by USB charging port (it voided the guaranty). I ordered OEM USB Port Charging Connector Flex Cable. I changed the charging port.

Now I see it installed the driver on my PC when I connect through the USB cable. But still not charging and it displays nothing when I try to charge it or start.

What can cause the problem and which part needs to be changed in order to work properly.

Thanks

Answered! View the answer I have this problem too

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Comments:

Hello,

When you had it apart did you look to see if any of the connections where still connected? Maybe a connector to the screen has been loosened? Or perhaps the screen itself has gone bad. I would suggest to check all the connections inside the device.

by JSmith

Thanks @JSmith, I tried to look for cables that can be loose. I only see Battery cable and microUSB Charger Flex Cable. I tightened both of them. Do I need to disassemble the phone further to look for more cables? Can the screen go bad by it self?

Thanks

by Mohamed Ali

Have you checked your battery with a multimeter? Have you replaced the battery yet at all? You said "physical defect near by USB charging port " where is near by? Post an image of the "area" with the defect with your question.

by oldturkey03

This is an image that shows the defected area http://i.imgur.com/zZf2nfq.jpg

by Mohamed Ali

if you will try charging by usb to computer it will charge somehow it is a fault with phone because alot of people have this problem with the lumia 920

by Lisa Savage

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6 Answers

Chosen Solution

I had this situation before with my Lumia 920. Just press the "Volume down" and power button for a few seconds to perform a soft reset. After the phone has started again, you have to set the date and time.

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I tried hard and soft reset. Its more than that.

by Mohamed Ali

wow Sven Wilhelm , i have the same problem and it works when i press Volume down and power button at the same time for a few seconds. Thanx a lot, i almost packing it and send to Nokia for repair. :-)

by Cymon

Thanks Sven Wilhelm. I reset my phone now its working.

by khurram

Volume down and power button for a few seconds to perform a soft reset worked for me.

www.sarthakpatel.in

by Sarthak Patel

Volume down and power button for a few seconds to perform a soft reset worked for me

by Neeraj Ail

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Try the reset first. Press and hold the vol down+power+camera buttons. Release the power button when the phone vibrates and release the remaining 2 buttons about 5 seconds after that.

100%working Abdelrhman Abdalla

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100% solution

Pls do it like this:

* Press and hold the

vol down+power+camera buttons

* when the phone vibrates

Release the power button

* about 5 seconds after that

release the remaining 2 buttons

by Abdelrhman

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a do soft reset ( vol- and power) bat not working! open device and disconnect battery flet and wait 10-15 sec then connect back and put back mask, and connect charger. this worked for me. ( sorry for bad english) :)

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http://jkorondy.com/Lumia920 to download firmware updater (Nokia Software Updater 4.1.0)

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When you remove the battery and connect to the charger does it start up or no? If no, you most likely need to replace the charging port. You can check your charge port with a multimeter. I highly doubt it's the display, because even if the display is dead then there would still be SOME sign that the phone is on. (An indicator light, vibration, noise, etc.)

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i have done both the soft reset ,pressing both the volume ,power and camera nothing is happening i do not know what the problem is.i am even contemplating to tell others not to buy NOKIA phones.

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Mohamed Ali will be eternally grateful.