Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White.

3193 Questions View all

Why won't my music play?

My music will not make sound on my phone. It shows to be playing, but no sound can be heard. It does not work from the phone or using Bluetooth through my truck speakers. Calls and alert sounds work fine. I can even preview songs on iTunes, but my music has no sound. Please help.

Chris

Answered! View the answer I have this problem too

Is this a good question?

Score 52

Comments:

does it work through headphones?

by

Nope. It seems like it is muted.

by

Chris, this is happening to me... ever find a resolution? Feeling like my only option is switching the phone out.

by

I need help with my iPhone too. It's having the same problem but I can only hear the music through headphones.

by

my i phone 4 freezes when in the music program why?

by

Show 21 more comments

Add a comment

11 Answers

Chosen Solution

Chris, you may have issues with your headphone jack. It will switch the speaker etc. off when a set of headphones is plugged in. So if the jack is stuck, your phone will turn off the external sound. Try to insert and remove a headphone jack a few time in rapid succession. You can also try to clean it with some isopropyl alcohol, a few puffs of compressed air, as well as a small non-conductive cleaning rod i.e. toothpick. If that does not help you may have to replace the headphone jack. Follow this guide for that. The part is available right here as well as many other places. Hope this helps, good luck.

Was this answer helpful?

Score 7

Comments:

I tried the earphones. Didn't work. I did play some YouTube videos and the sound works on them. It only doesn't work with my music.

by

Thanks Man! it helped!

by

if i rapidily insert and remove a headphone jack a few times in rapid succession then also its not working -_-

by

Add a comment

Have you tried to close out of the app? (double click the home button and swipe up to close the app). I would suggest to clean out the headphone jack with an air can and then plug those in. Turn up the volume when you are playing a song. It should say headphone volume and nothing else. There are a few useful tips for sound issues here as well that you can try: http://vkrepair.com/iphone-6-2/iphone-6-...

Was this answer helpful?

Score 5

Comments:

My iphone does this when charging!

I found this to work.

Turn on music

Then

Swipe screen from bottom to top

This brings up "short cut" screen if you will!

This will show what music is playing!

Under that mine shows

(Dock convector)

Rich on this!

It shuld show other options!

by

Add a comment

Just had the same problem - headphones working OK with calls etc, but when trying to play music, the music timer wouldn't move on and no sound - like it was paused but I couldn't un pause it.

Seem to have fixed it by going Settings, Music, and turning on shake to shguffle and sound check, I've since turned them off and it's still working fine.

hope that helps

Chris

Was this answer helpful?

Score 3

Comments:

for some reason this worked for me, although i had the 2 settings turned off initially, I turned it on and then off and now my iPhone 4 plays music and doesn't stop after a few seconds. It is still a good idea to clean out the charging port though.

by

"Have you tried turning it off and on again?" worked for me.

by

yes, i have tried tried turning it on and off

by

On and off the sound check worked for me. Thanks! The sound connects again on the BT

by

Worked for me too!!! Thanks soooo much!!!!!!!!!!!!!

by

Show 2 more comments

Add a comment

When you switch to a home screen and try to press volume buttons up and down, will the volume indicator show up and move up and down? Sometimes it happens that charging port has a short and phone thinks it is plugged to the dock station, and it does not play music trough loudspeaker as well as does not allow to control volume of the phone.

If you have this symptoms i suggest you to change charging dock cable, this should fix the problem

V.

Was this answer helpful?

Score 1

Comments:

PERFECT thanks

by

I have an iPhone 5, music was not playing through headphone or earbuds, I saw this and tried the volume switch with the earbuds in, turns out there is a different volume control when you have earbuds in. I somehow had turned the volume all the way down. Thanks!

by

Add a comment

Jon,

Have you tried putting in the headphone jack and and then taking it out? Repeat that a few times.

After that, check the volume. That sorted mine out!

There is an entry about it earlier in these posts.

Was this answer helpful?

Score 0

Comments:

when I have my Bluetooth in it will not let me listen to music from the Bluetooth. Any answers or questions. I have a iphone 4.

by

Add a comment

I just had this same issue! I read the first comment about the headphone jack and then just blew into the hole like an old school SNES cartridge fix, It worked fine right away!

Was this answer helpful?

Score 0

Comments:

yes! blow in the headphone jack! it works!!

by

Add a comment

Try putting the headphones in and pulling them out again, repeat.

Was this answer helpful?

Score 0
Add a comment

I was having a problem hearing the music also, then I realized the volume bar was all the way down to nothing. Felt stupid :) but in my defence, since I had not adjusted the volume at any time that was not the first place I would have checked.

Was this answer helpful?

Score 0
Add a comment

Try using a pluging in a different charger. Like an old iPod charger or just a different one that fits your port of course. It worked for me and for some reason it always happens to me and I just try everything until it works and so far this works very single time.

Goodluck(:

Was this answer helpful?

Score 0
Add a comment

It really works with toothpick n centre of charging port theres a really one small hole that i poke n it really works thnks again remember one small hole in the centre of charging port try it everyone it really really works thnks again bt dont break the toothpick

Was this answer helpful?

Score 0
Add a comment

If you are playing videos or music and can't hear them, play a song from your library and click the little box like bottom to the right of your volume line and make sure it is on iPhone.

Was this answer helpful?

Score 0

Comments:

I'm just telling y'all know iPhones are no good

by

Add a comment

Add your answer

Chris will be eternally grateful.
View Statistics:

Past 24 Hours: 96

Past 7 Days: 585

Past 30 Days: 1,430

All Time: 237,420