The Kenmore Elite HE3 is a washing machine by Kenmore.

488 Questions View all

Water found in tub days later when had been empty

Daughter in law used washer yesterday, when she was done I made sure the washer was cleaned and door open to dry. Next day I go to do laundry and there is water in the tub, up to the door seal. This is the third time it has happened. What's up with is, do I have a problem?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

kstrahan, to rule out that it is water being siphoned back, disconnect your water supply lines and see if water gets siphoned back into it as evidenced by water in the tub. If there is no water in the tub, it is not the drain that is at fault. There are a few things I would be checking on. first one are the water inlet valves. It is easily possible that one of them, or both, have failed and let water leak into the machine. Disconnect one hose and check for leaking water, then the other one. This will tell you if and which inlet valve has failed. Check this video on how to replace the inlet valve. the part is available at places like this. I would also check the solenoid of the valves with a multimeter, testpoint image is attached. For further information, download the service manual from here Hope this helps, good luck.

Block Image

Block Image

Was this answer helpful?

Score 2

Comments:

Good point! We have an electric solenoid valve on our washer water feeds so when the power is turned on the washer the feed valves open charging the hoses of the machine. I didn't think about a leaking solenoid valve inside of the washer as being the cause. As a smart move I would strongly recommend getting electric solenoid valve on the feed lines so if the hose bursts you don't have a flooded house, we learned the hard way :-{

by

The water is clean water so not coming from the septic, thank God. Ened up calling service and they just happened to be in our area. The little valve that lets the water in was failing. No way to repair the valve so must be replaced. As long as repair man was here had him service the machine along with the dryer. All good now. Thank you everyone for your help.

by

Great that you got it fixed, best of luck to you.

by

Add a comment

It sounds like your discharge hose siphoned back the waste water from the pipe you have it connected to.

Make sure the pipe you have the hose connected to is high enough off the ground so you don't get backwash from the sewer. Also make sure you don't have the pipe covered where the hose is connected (you want it open so any water it can spill out Vs going up the hose).

Put some drain cleaner down the pipe incase you have a clog and flush it out with lots of water from a lawn hose. I would also strongly recommend sanitizing the washing machine with bleach in case you did get sewer water in it.

Was this answer helpful?

Score 1
Add a comment

Add your answer

kstrahan will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 270