I cannot unlock the battery door on my computer.

I have not been able to unlock the door for the battery so I cannot replace the failed battery. I hear a click when I turn the locking device with a quarter to the unlock icon, but nothing releases and when I turn it over, it does not fall out. Additionally, I can turn the lock all the way around it's circle, but it does nothing. I can't pry the battery out or I will ruin the case or break something internal. Any ideas on what I should do?

thanks in advance!

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Are you trying to replace a dead battery? It's likely the battery has swelled so it can't pop out.

Here are few ways you can pull the battery out:

1 - Clean the surface of the battery so any dirt or finger oils are completely removed than get some duck tape creating a pull across the face. The way I do this is place the edge of the tape on one side and lay it down just sort of half way then pulling it up to create the handle. then back down at the halfway point to the other side. Then I take the tape and wrap the pull so the two halves don't pull apart. Un-latch the battery and pull on your handle. If the battery isn't to bad this should work.

2 - When the first method fails - Follow this guide in taking the system apart HD replacement to Step 7 (don't worry about pulling the screws in the battery compartment) as you now have the top loosened up you can try the handle again hopefully the less pressure on the back side of it will allow you to pull the battery now.

OK - Still stuck - Has the battery leaked? then you'll need to use something to break the corrosion as that is the only thing left that could cause the battery from coming out. Here you'll need to use white Vinegar around the gap of the battery and the case. The problem here is the amount you will likely need to use will spill over the logic board which will cause problems!!

WARNING the cure here could kill your system! Once you start you MUST get the battery out and you MUST clean out the remaining vinegar so it does not corrode or damage things any worse than it is now. Use distilled water to wash down the parts and dry them fully. Make sure you have all the needed tools and a couple of plastic basins to dip the parts into to clean off the vinegar (change the water out a few times)

Good Luck!!

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Hi Dan,

Thanks for the reply. I am trying to do the duct tape method, but the tape doesn't seem to stick like I would expect. Perhaps I am doing your method wrong? Could you post a picture or send me a photo of what it should look like? I am a little hesitant to try the vinegar method... It really seems like the locking mechanism is the problem, as I don't see any swelling on the bottom of the battery. Is it possible that the lock is stuck in the locked position?

thanks!

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Maybe my tape is just a little stickier than yours? Try a different brand or newer roll. The latch is a cam type so as long as you have pressure on the coin slot (open) at the same time it should come out. As to the swelled battery it all depends on which cell goes, so you can't assume the exposed battery side will show it. Try wetting a Q-tip (cotton swab) with some WD-40 and wiping across the seam of the latch and body as well as along the edge of the battery nearest the latch so a little of it gets in-between the gaps (a little goes along way here). Did you remove the exposed screws around the case edge?

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You will need to pry it out. make sure it is unlocked when prying.

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